Investigates, analyzes, and responds to cybersecurity incidents within a network environment or enclave.
Compensation
The likely salary range for this position is $106,250 - $143,750.
Responsibilities
Investigates, analyzes, and responds to cybersecurity incidents within a network environment or enclave.
Uses data collected from a variety of cyber defense tools and platforms to analyze events and mitigate threats.
Monitors, investigates, and responds to security alerts, incidents, and suspicious activity across enterprise environments using Microsoft security technologies and other security monitoring tools.
Interprets, analyzes, and reports all events and anomalies in accordance with computer network directives.
Evaluates, tests, recommends, coordinates, monitors, and maintains cybersecurity policies, procedures, and systems.
Requirements
Nice to have: Microsoft Defender XDR
Nice to have: Microsoft Defender for Endpoint
Nice to have: Microsoft Defender for Identity
Nice to have: Microsoft Defender for Office 365
Nice to have: Microsoft Purview Data Loss Prevention
Lead physical security and risk management by implementing Novonesis security requirements, supporting risk and vulnerability assessments, monitoring critical security risks, investigating incidents and driving preventive and corrective actions.
Coordinate day-to-day security operations including contracted guard services, patrols, visitor security, restricted-area controls and security arrangements for special events, audits, management visits and emergencies.
Manage security systems and technology including access control, CCTV and surveillance, intrusion detection, perimeter security, visitor management, intercom, parking and other Facility Services-owned security systems. Coordinate maintenance, testing, troubleshooting and improvement activities with internal teams and external suppliers.
Strengthen access control and Food Defense by managing employee, contractor and visitor authorization, access cards, keys and parking permits, while supporting Food Defense vulnerability assessments, controls, documentation, training and audit readiness.
Support emergency preparedness and compliance by partnering with EHS, Quality, Production, Engineering and other stakeholders on fire prevention, emergency planning, drills, business continuity, security assessments and internal or external audits.
The Senior Technical Support Engineer will directly engage with key customers to resolve complex post-sales concerns, conducting evaluations of multifaceted situations and data to determine effective technical methods.
Responsibilities
Directly engage with key customers to resolve complex post-sales concerns
Conduct thorough evaluations of multifaceted situations and data using critical thinking
Cultivate relationships with key contacts outside the area of specialization to address challenging technical issues
Articulate intricate technical concepts to both technical and non-technical stakeholders
Participate in technical discussions within cross-functional teams
Lead cutting-edge Gen-AI capabilities in Cortex and become a subject matter expert in artificial intelligence and autonomous capabilities. Own the entire product life cycle from ideation through development and rollout.
Responsibilities
Lead cutting-edge Gen-AI capabilities in Cortex and become a subject matter expert in artificial intelligence and autonomous capabilities.
Own the entire product life cycle, from ideation through development and rollout.
Gather feedback, understand user pain points, define problem statements and prioritize feature development.
Design and develop enterprise-grade features through close collaboration with research, engineering, and UX/UI design teams.
Work closely with product enablement, marketing and sales teams to evangelize the product internally and externally, and conduct product demos and presentations to internal stakeholders and customers.
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Work with Critical Account Program customers as senior technical resource
Identify sub-optimal designs and misconfigurations and consult on corrections
Work with engineering escalations teams and customers remotely or onsite to troubleshoot issues
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions, including design, implementation, optimization, and troubleshooting of enterprise wireless networks
Lead and scale the US Customer Success organization, managing a team of Customer Success Managers and overseeing strategic enterprise customers.
Responsibilities
Lead and develop the US Customer Success team, providing day-to-day guidance, coaching, prioritization, and support.
Serve as the senior CS focal point during US hours for customer issues, escalations, and cross-functional coordination.
Own several strategic enterprise customers, building strong relationships from technical stakeholders through executive and CISO level.
Maintain visibility into the health, risks, objectives, adoption, and key activities of US customers and regularly report status, trends, and areas requiring attention.
Proactively identify customers at risk, develop recovery plans, and work with CSMs and internal stakeholders to de-escalate issues and improve customer health.
Manager, Cyber Security Incident ResponseNewUniversity of New South Wales (UNSW) · Sydney, Australia