Lead Switchboard Operator responsible for handling all incoming/outgoing calls and emergencies throughout the hospital, operating communications equipment.
Locations (2)
Harris, New York, United States
Catskill, New York, United States
Compensation
The compensation range for the role is $20.74-$21.30 hourly.
Responsibilities
Handle all types of incoming/outgoing calls and emergencies throughout the hospital
Operate switchboards and specialized communication equipment such as TTY, Vocera, and Connexall
Coordinate with Telecommunications Manager, Administrator of IT, and CIO
Ensure timely and accurate communication during emergencies
Operates a switchboard or multi-line phone and maintains long distance call logs.
Takes and distributes accurate messages.
Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
Pay Range Minimum: $24.30 hourly
Pay Range Maximum: $35.35 hourly
Responsibilities
Greets, directs, and assists all patients and visitors in a friendly, welcoming, and professional manner
Ensures patients understand admission policies and procedures
Coordinates obtaining interpreters for patients as appropriate
Performs admitting or pre-admitting procedures upon arrival of patients to include register patients; verify, collect, and update demographic and financial information by appropriate means
Determines eligibility for care by use of payer web portals and phone inquiries
Provide efficient service for guest registration and departure, maintain accurate guest accounts, and deliver high-quality customer service in a hotel environment.
Compensation
Salary: £14.80 per hour + Bonus
Responsibilities
Provide efficient service for guest registration and departure
Maintain accurate guest accounts and provide helpful information
Attend to all incoming calls via the switchboard professionally
Maintain strict security procedures to ensure guest confidentiality and safety
Respond to customer requests promptly during check-in, check-out and throughout their stay
Operates the hospital’s main switchboard, computerized radio paging system, and physician’s answering service.
Compensation
Pay Range: $17.00 - $22.88
Responsibilities
Answers all incoming lines on switchboard console and connects to appropriate extension or trunk line
Uses proper terminology and informs caller on wait-time
Responds to all emergency situations and follow procedures as posted
Pages physicians and staff as requested through computerized paging system
Screens calls according to individual office instructions in order to determine emergencies and other situations which require immediate action or notification of physician
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