This role is crucial for maintaining the security and compliance of SAP systems through expert technical support. You will be responsible for managing user access, resolving complex authorization issues, and ensuring the timely application of security updates.
Responsibilities
Manage SAP user accounts and access privileges.
Diagnose and resolve authorization conflicts and SU53 errors.
Facilitate the deployment of SAP security patches.
Administer and troubleshoot RFC security configurations.
Support secure transport movement across SAP environments.
Requirements
Nice to have: Experience in large-scale SAP environments
Help Desk Level 1 Agent handling moderately complex support requests for hardware, software, client and COTS applications, network and user administration.
Responsibilities
Answers moderately complex questions following guidelines and using judgment based on experience with related incidents and service requests.
Handles support of hardware, software, client and COTS applications as well as network and user administration.
Escalates complex problems to other resolver teams or vendors.
Utilizes problem solving and analytical skills to effectively resolve challenging incidents.
Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries.
Requirements
High School Diploma or GED required
May require technical certification or Associate Degree
Lead Enterprise Systems Project Manager to plan, coordinate, and execute software and enterprise systems initiatives across the organization, serving as Scrum Master and providing hands‑on administration of enterprise applications.
Responsibilities
Lead enterprise software and systems projects from approved functional requirements through implementation and release
Develop project plans, schedules, work breakdown structures, backlogs, milestones, and delivery timelines
Coordinate internal resources, business stakeholders, vendors, and technical teams to ensure successful project execution
Identify and manage project risks, dependencies, issues, scope changes, and competing priorities
Provide regular project status updates and clearly communicate progress, risks, decisions, and upcoming milestones
Requirements
Bachelor’s degree in Information Technology, Computer Science, Business, Project Management, or a related field
Lead and manage a blended team delivering application security and controls services, owning Oracle Fusion Cloud security architecture and governance across enterprise applications.
Compensation
Base pay range: $101,070 - $202,200
Annual performance bonus
Responsibilities
Lead, develop, and manage a blended team of employees, contractors, and consultants delivering application security and controls services
Own people management for direct reports, including hiring, onboarding, goal setting, performance management, coaching, career development, and recognition
Manage contractors and consultants end to end, including defining resource needs, scoping work and statements of work, onboarding and access, directing day-to-day work, reviewing deliverables, and managing performance and offboarding
Plan team capacity and resourcing, balancing employee, contractor, and consultant staffing against project demand, operational support needs, and budget
Own Oracle Fusion Cloud security architecture and role design, including job roles, duty roles, privileges, data roles, data access, and role hierarchies across enterprise application environments
The Systems Analyst II is responsible for providing system support, user administration, and configuration of Production Operations and Sales systems.
Compensation
This role is an exempt position with a targeted salary range of $67,000 to $100,000 annually.
Responsibilities
Develop policies and procedures related to configuration settings for Production Operations Systems and Sales systems and reporting on Loan Origination Systems
Respond to Operations/Sales Escalations desk tickets and escalate as needed
Resolve issues escalated by junior teammates
Partner with Business Analysts and Product Owners to define system requirements
Troubleshoot and resolve user interface issues
Requirements
Bachelor's Degree directly related to the position or equivalent
Bachelor's Degree in computer, business or related field
Respond to, triage, and resolve L2/L3 production incidents impacting Salesforce Service Cloud while meeting established SLAs.
Troubleshoot and resolve issues across Apex, Flows, Lightning Web Components (LWC), Aura components, and integrations using Salesforce debugging and monitoring tools.
Proactively monitor production health, performance, governor limits, integration queues, and batch processes to identify and mitigate potential risks.
Conduct root cause analysis for recurring incidents and implement permanent corrective actions to improve platform reliability and reduce ticket volume.
Support Service Cloud configuration, customization, user administration, data management, release activities, and change management processes.
Requirements
Salesforce Administrator Certification
Salesforce Platform Developer I (PD1) Certification
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