Provide Tier I and II technical support, manage IT assets, maintain Enterprise Service Management processes, and support continuous improvement initiatives.
Compensation
The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $58,407.00-$75,579.00.
Responsibilities
Provide Tier I and II technical support by diagnosing, troubleshooting, and resolving operational and technical incidents while meeting service level expectations and ensuring excellent customer service.
Support end users through effective issue resolution, clear communication, timely follow-up, and adherence to security, confidentiality, and organizational policies.
Manage IT assets throughout their lifecycle, including inventory maintenance, upgrades, procurement, reporting, and record management.
Maintain and support Enterprise Service Management (ESM) processes, reporting, documentation, and contract coordination activities within Digital Services.
Create and maintain technical documentation, knowledge base articles, work plans, configuration records, and reporting in systems such as Azure DevOps and the CMDB.
As a Senior Software Engineer within the Developer Experience team you will serve as the customer-facing operations owner of the developer tooling ecosystem supporting fellow software engineers’ day-to-day work. This is a hybrid role balancing steady-state operations and the engineering work that meaningfully advances the tooling and the people who depend on them.
Responsibilities
Build and deliver technical solutions in support of services provided by the team.
Collaborate with various roles and teams to develop user stories, estimates, and work plans.
Create and maintain standardized developer tooling configurations and distribution mechanisms – making it easy for engineers to get started, stay current, and stay unblocked.
Lead or contribute to developer experience initiatives, using data to identify the highest impact friction points and build solutions that address them at scale.
Participate in architecture reviews and contribute to the overall platform roadmap.
Requirements
Bachelor’s degree in a technical field or equivalent practical experience
A Site Reliability Engineer role focused on strategizing and leading testing of production-like infrastructure with a focus on automation, scale, performance, and reliability.
Compensation
$81,600 - $115,200 CAD
Responsibilities
Strategize & lead testing of TD Bank's production like infrastructure with a focus on automation & scale
Promote and apply best practices for performance testing of scalable and reliable services across engineering
Be a subject matter expert and partner with engineering team on areas of performance and scale
Ensure timely notification and escalation of possible issues/problems, options and recommendations
Participate in root cause analysis for performance related incidences and determining how we can prevent them in the future
Execute CFD and aerodynamic analysis workflows using command-line-accessible tools.
Requirements
Master's or PhD in Aerospace Engineering, or Mechanical Engineering with a specialization in aerodynamics, fluid dynamics, or thermofluids.
Bachelor's degree in Aerospace Engineering or Mechanical Engineering, combined with at least 1–2 years of relevant aerodynamics-specific professional or research experience.
Execute CFD and aerodynamic analysis workflows using command-line-accessible tools
Requirements
Master's or PhD in Aerospace Engineering, or Mechanical Engineering with a specialization in aerodynamics, fluid dynamics, or thermofluids
Bachelor's degree in Aerospace Engineering or Mechanical Engineering, combined with at least 1–2 years of relevant aerodynamics-specific professional or research experience
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