Provide front‑line support for client assessments, troubleshooting issues, and ensuring customer success in a fully remote environment.
Compensation
$25-$27/hr Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits.
Responsibilities
Support execution of client assessment deliverables such as reporting, configurations, scheduling, and related details
Troubleshoot issues reported by clients, internal teams, and Synack Red Team members
Monitor support queues and ensure timely resolution to inquiries and issues
Monitor service level objectives across a vast client portfolio and make timely decisions to influence successful assessment
Escalate issues and partner with technical teams for resolution
Senior technical support engineer for Amazon Pharmacy fulfillment network, triaging and resolving issues, automating processes, and collaborating with vendors.
Responsibilities
Triage and resolve fulfillment issues from SIM and Trouble Ticket queues within defined SLAs
Diagnose problems across Pharmacy fulfillment systems using logs, metrics, dashboards, and data queries
Work with third‑party vendors on robotics and automation hardware incidents
Resolve network issues affecting fulfillment
Route genuine defects to the right engineering team
Experienced and versatile audio and video producer to produce creative and ambitious podcasts across platforms, organize vertical video production, and ideate on future video elements.
Compensation
Pay Range: $81,000—$100,000 USD
Responsibilities
Research timely and distinctive story segments; pitch ideas for both Today, Explained and Explain It to Me
Cover news and feature topics clearly and respectfully
Assemble research prep and write sharp, focused host questions for interviews
Locate and book diverse sources and podcast guests
Participates in 24x7x365 monitoring DLA's SIEM and other cybersecurity monitoring tools in an effort to detect and respond to cybersecurity threats within DLA's Enterprise Network Environment.
Compensation
Salary: $120,000-$125,000.
Responsibilities
Participates in 24x7x365 monitoring DLA's SIEM and other cybersecurity monitoring tools
Performs actions to protect, monitor, detect, analyze, and respond to unauthorized activity
Employs Cybersecurity capabilities and deliberate actions to respond to specific alerts or emerging threats
Reviews logged events for trends that are indicative of attack or compromise within the environment
Actively monitors logs and traffic for Advanced Persistent Threats (APT) and "low and slow" attacks within the environment
Requirements
Bachelor's degree in Computer Science or related field
A 6-month contract role for a Senior Mission Designer responsible for the design, implementation, and polish of open-world or linear missions.
Compensation
$70—$80 USD
Responsibilities
Responsible for the design, implementation, iteration, and polish of one or more open world or linear missions.
Works under the direction of a Mission Director and Game Director to adapt initial Creative Briefs into full missions.
Collaborates with a multi-disciplinary pod to create an initial creative pitch, build the full mission layout, and integrate combat, gameplay, and narrative.
Learns and uses internal proprietary tools for 3D layout work and technical scripting.
Drives quality and iteration on assigned work by gathering and responding to feedback proactively.
Develop and manage DRW’s Atlassian platform (Jira, JSM, Confluence) and its integrations, modernize workflows, and lead AI-native adoption across the firm.
Compensation
The annual base salary range for this position is $150,000 USD to $200,000 USD depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.
Responsibilities
Develop and manage Atlassian platform and integrations
Modernize workflows and adopt AI-native solutions
Lead Data Center to Cloud migration
Build and optimize JSM service desks and HR workflows
Design and maintain integrations with business systems
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field
Nice to have: Atlassian certifications (ACP-120, ACP-620, ACP-420)
Design, build, and deliver high-quality releases of Survey123 and related field apps, ensuring product quality, usability, and consistency across mobile, web, and desktop platforms.
Compensation
$70,304—$109,200 USD
Responsibilities
Participate in the delivery of regular high-quality releases of Survey123 and related field apps
Work closely with developers, designers, and other product engineers to define, build, and validate product functionality, workflows, and user experience
Routinely test software and mobile applications to ensure development goals and real-world use cases are met
Contribute to understanding and shaping user workflows, translating field requirements into effective product behavior and user experience
Identify gaps in functionality or workflow and provide input into product improvements and feature prioritization
Requirements
Bachelor’s degree in computer science, engineering, GIS, or related field
Support database infrastructure and operations in a critical financial-services environment, including monitoring, maintenance, troubleshooting, security, backup, recovery, and performance activities.
Responsibilities
Plan, develop, and execute technical support activities for users and database infrastructure
Provide database support remotely and on-site as required
Register, analyze, diagnose, prioritize, and resolve database-related requests and incidents
Provide users with technical guidance, clarification, and status updates
Troubleshoot database issues and escalate critical incidents when necessary
Requirements
Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
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