- Remote, United States
- Remote
- Full-time · Staff
- $172K–$301K per year
- 10+ years
A senior technical authority for Flow customers, guiding strategic and enterprise accounts from first demo and trial to long-term, expanding success. The role combines deep technical implementation, strategic customer partnership, and cross-functional leadership.
Compensation
base pay of $171,900 - $300,800, plus equity (when applicable), variable/incentive compensation and benefits
Responsibilities
- Lead technical design and delivery for strategic enterprise deployments, including SSO and identity architecture, multi-system integrations, and security and compliance reviews.
- Architect and build complex, production-grade automations and workflows with Flow’s natural-language builder across tools such as Okta, Microsoft Teams, Slack, Jira, Workday, Zoom, Microsoft 365, and ServiceNow.
- Design knowledge and retrieval strategies across document sources such as SharePoint, Google Drive, Box, Notion, and the ServiceNow knowledge base.
- Solve problems the product does not yet handle by designing and documenting scalable workarounds.
- Lead proof-of-concept and strategic evaluation efforts, partnering with sales and executive stakeholders.
Requirements
- Nice to have: service desk offerings
- Nice to have: AI-native or cloud-native enterprise products
- Nice to have: product-led growth
- Nice to have: consumption-priced software
- Nice to have: startup experience
Skills
Benefits
- health plans
- flexible spending accounts
- 401(k) Plan with company match
- ESPP
- matching donations



