- Los Angeles, California, United States +1 more
- Hybrid
- Full-time
- $125K–$150K per year
- 5–10 years
Owns 12th Tribe's technology end-to-end, managing helpdesk, device lifecycle, security, global administration, and AI rollout.
Locations (2)
- Los Angeles, California, United States
- Santa Monica, California, United States
Compensation
Compensation: $125,000 – $150,000 base salary
Responsibilities
- Run the helpdesk end-to-end in Asana
- Own the device lifecycle: procurement, setup, MDM enrollment, asset tracking, repairs and secure retirement
- Partner with People on onboarding and offboarding
- Build a self-service knowledge base
- Support office infrastructure including network, Wi-Fi, printers, conference rooms and A/V
Requirements
- Nice to have: retail
- Nice to have: apparel
- Nice to have: DTC ecommerce
- Nice to have: Shopify
- Nice to have: marketplaces
Skills
helpdeskAsanadevice lifecycleMDMJamfKandjiIntuneGoogle WorkspaceMicrosoft 365OktaJumpCloudEntra IDSSOMFApassword managementendpoint protectionpatchingaccess reviewsbackupsincident responseAI toolsClaudeAI governanceAI rolloutautomationPythonApps ScriptZapierSlackShopifyERPfinanceanalyticsmarketing tools
Benefits
- Medical, dental and vision coverage
- 401(k) with 4% company match after six months
- Paid vacation 10 days first year, 15 days after one year
- Seven paid company holidays
- Three paid mental health & wellness days