Providing leadership, guidance and support to the project team and subject matter experts; creates and maintains all models/artifacts/diagrams as it relates to establishing a solution
Responsibilities
Update, develop and validate all required solution architecture models/artifacts, documents and materials
Collaborates with cluster staff, project teams, ministry Subject Matter Expert (SME) and other OPS partners/service providers to ensure architecture alignment
Develops artifacts leveraging cluster/ministry tools and model repository (e.g. PowerDesigner, DevOps)
Lead the planning, technical direction, execution and delivery of Genesys Cloud CX contact centre initiatives for a major financial services client.
Compensation
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Responsibilities
Lead development planning, execution and delivery of CCaaS platform projects, including new features, integrations and enhancements.
Manage delivery across all workstreams, including client, partner and Miratech teams, and keep the Director informed with a single, end-to-end view of progress.
Define delivery scope, objectives, timelines and resource requirements with stakeholders, and manage delivery milestones.
Manage risks, issues and dependencies to keep delivery on track.
Oversee the technical architecture, design and development of CCaaS solutions, including IVR, routing, agent desktop, dialer and reporting.
Requirements
Bachelor's or Master's degree in Computer Science, Information Technology or a related field, or equivalent experience.
Lead the planning, technical direction, execution and delivery of Genesys Cloud CX contact centre initiatives for a major financial services client.
Compensation
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
Responsibilities
Lead development planning, execution and delivery of CCaaS platform projects, including new features, integrations and enhancements.
Manage delivery across all workstreams, including client, partner and Miratech teams, and keep the Director informed with a single, end-to-end view of progress.
Define delivery scope, objectives, timelines and resource requirements with stakeholders, and manage delivery milestones.
Manage risks, issues and dependencies to keep delivery on track.
Oversee the technical architecture, design and development of CCaaS solutions, including IVR, routing, agent desktop, dialer and reporting.
Requirements
Bachelor's or Master's degree in Computer Science, Information Technology or a related field, or equivalent experience.
Nice to have: large-scale CCaaS migrations
Nice to have: greenfield implementations
Nice to have: Genesys or cloud certifications (AWS, Azure)
Own Innocap’s cloud runtime, developer platform, SRE practices, observability, cloud security guardrails, technology recovery and cloud economics. Build and lead a high-leverage global engineering function that operates a secure, resilient and economical cloud estate and provides shared capabilities that make engineering teams faster and more effective.
Responsibilities
Define and execute a rolling platform roadmap aligned with business growth, application modernization and operational risk
Build and develop a high-performing global engineering team with clear ownership, strong technical leadership, succession and sustainable support coverage
Own cloud infrastructure, runtime, and scaling on Microsoft Azure
Engineer and operate cloud security guardrails, policy as code, scanning, detection integrations, environment isolation, IAM and RBAC
Manage Cloud FinOps, including cost visibility and allocation, forecasting, budget alerting, commitment discounts, right-sizing, waste elimination and meaningful workload unit costs
Requirements
Nice to have: Financial services
Nice to have: Fintech
Nice to have: Capital markets
Nice to have: Institutional data-platform experience
Join us as a Principal DevOps Engineer (AI/ML Infrastructure), where you'll play a pivotal role building out, maintaining and operating our AI infrastructure, that is part of the Signals Platform. This is your chance to work closely with a dedicated team of experience developers building out AI capabilities within our product.
Compensation
The base salary range for this full-time position is $130,000 - $165,000 CAD.
Responsibilities
Architect, design, and lead the implementation of scalable, secure, and resilient infrastructure for AI/ML workloads
Build and maintain the continuous integration and continuous deployment (CI/CD) pipelines specifically for AI models, managing everything from data ingestion to model serving and monitoring
Act as a subject matter expert and mentor for junior engineers, driving the adoption of best practices for AI/ML platform development, code management, and deployment
Work closely with AI researchers, and software engineers to optimize performance and streamline the end-to-end development and experimentation process
Ensure the reliability, security, and performance of AI systems
Salesforce Developer role involving code evaluation, technical roadmap establishment, mentoring, and full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications.
Responsibilities
Evaluate existing code, develop plans to reduce technical debt over time, and establish technical roadmap with system architects
Mentor, develop and train Junior developers
Maintain and optimize full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications
Coordinate and collaborate with other developers and team members to obtain requirements, develop solution designs, and manage QA, UAT, and post go-live activities
Establish best practices and standards for well-designed, testable, and efficient code with high quality
Requirements
Bachelor’s degree in computer science or equivalent
Salesforce Developer role involving code evaluation, technical roadmap establishment, mentoring, and full lifecycle software development using standard configuration, Apex, Lightning, VisualForce, APIs, and Force.com applications.
Responsibilities
Evaluate existing code and develop plans to reduce technical debt
Establish technical roadmap with system architects
Mentor, develop and train Junior developers
Maintain and optimize full lifecycle software development
Coordinate and collaborate with developers to obtain requirements, develop solution designs, and manage QA, UAT
Requirements
Bachelor’s degree in computer science or equivalent
IT Project ManagerNewFirst West · Langley, Canada
Salesforce DeveloperNewCognizant · Remote, Canada
Salesforce DeveloperNewOSI Digital · Remote, Canada