Support end‑user computing (EUC) for Cboe associates, including hardware, software, and cloud solutions, while automating processes and improving service delivery.
Compensation
Salary Ranges (applicable for US locations only) At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $-$, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
Responsibilities
Support point‑of‑contact for EUC escalated issues
Troubleshoot Dell, Microsoft, Apple workstations and laptops
Provide Windows, macOS, and Linux OS support
Manage Azure Cloud technologies configuration and support
Provide engineering support and consultation for telephony and contact center telecommunications environments across a multi-location, multi-national infrastructure.
Responsibilities
Analyze existing and proposed telephony and contact center environments and applications
Identify areas of needed improvement
Provide advanced infrastructure support and testing for system patching, hardening, and upgrades
Document and implement contact center telephony infrastructure, scripting, and application projects
Collaborate with vendors, internal technical and business resources to evaluate and propose new technologies
Requirements
Bachelor’s degree in computer information systems, Telecommunications, or related technical field
Nice to have: NICE/CXOne training and certifications
Support manufacturing systems such as ERP, MES, and shop floor data collection tools; troubleshoot hardware and software problems; maintain servers, workstations, and network equipment; manage user accounts and apply security patches.
Senior DevOps Engineer responsible for building and maintaining Fidelity’s enterprise Apache Airflow platform, including deployment, automation, CI/CD pipelines, and operational tooling.
Responsibilities
Deploy, configure, and support Apache Airflow in Kubernetes environments using Helm
Build and maintain CI/CD pipelines using GitHub, Jenkins, and JFrog Artifactory
Develop automated deployment, release, and promotion processes across multiple environments
Manage application packaging, artifact versioning, and release workflows
Troubleshoot and resolve issues across Airflow, Kubernetes, deployment pipelines, and platform infrastructure
Provide IT systems administration in a heterogeneous Microsoft Windows and Redhat Enterprise Linux environment.
Compensation
The salary range for this role is 75,800 USD - 144,200 USD.
Responsibilities
Provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to a Linux/Windows infrastructure for classified programs
Server management (software and hardware)
Storage management (logical and physical)
Cross platform authentication and access management
EUC EngineerNewCboe Global Markets · Overland Park, US