Provide expert-level support for Cisco ISE services, including 802.1X authentication, RADIUS, TACACS+, MAB, policy enforcement, authorization, and access control troubleshooting.
Utilize Cisco Catalyst Center (DNAC) assurance and monitoring capabilities to perform advanced diagnostics, root cause identification, and service optimization.
Analyze logs, packet captures, authentication flows, and network traces to identify and resolve complex technical issues.
Requirements
Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Network Engineering, or a related technical discipline
Nice to have: Cisco Certified Network Professional (CCNP Enterprise)
Nice to have: Cisco Certified Specialist – Enterprise Wireless
Nice to have: Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure/Wireless)
Nice to have: Cisco Identity Services Engine (ISE) certifications
Support the implementation, expansion, and ongoing administration of HPE Aruba ClearPass NAC solutions, administering network access policies and providing day-to-day support for end users.
Responsibilities
Support the implementation, expansion, and ongoing administration of HPE Aruba ClearPass NAC solutions
Administer network access policies and ensure alignment with enterprise security standards
Provide day-to-day support for end users experiencing network access issues
Monitor NAC platform health, authentication activity, and policy enforcement effectiveness
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Work with Critical Account Program customers as senior technical resource
Identify sub-optimal designs and misconfigurations and consult on corrections
Work with engineering escalations teams and customers remotely or onsite to troubleshoot issues
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions, including design, implementation, optimization, and troubleshooting of enterprise wireless networks
Lead HPE Aruba ClearPass implementations, design and deploy NAC solutions, manage technical risk, mentor engineers, support pre‑sales and documentation.
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub‑optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase your knowledge, get faster outcomes and build trust
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience