Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Work with Critical Account Program customers as senior technical resource
Identify sub-optimal designs and misconfigurations and consult on corrections
Work with engineering escalations teams and customers remotely or onsite to troubleshoot issues
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions, including design, implementation, optimization, and troubleshooting of enterprise wireless networks
Lead HPE Aruba ClearPass implementations, design and deploy NAC solutions, manage technical risk, mentor engineers, support pre‑sales and documentation.
Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub‑optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase your knowledge, get faster outcomes and build trust
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Design, support, troubleshoot, and optimize enterprise network infrastructure across multiple locations for a healthcare organization.
Responsibilities
Design, configure, maintain, and troubleshoot enterprise LAN, WAN, wireless, firewall, VPN, and SD-WAN environments.
Diagnose and resolve complex network performance and connectivity issues using packet captures, routing analysis, system logs, and monitoring platforms.
Administer and support Cisco routing and switching infrastructure, Palo Alto firewalls, Aruba wireless solutions, and related technologies.
Partner with carriers and internal telecommunications teams to coordinate circuit installations, upgrades, migrations, outage response, and service restoration.
Validate performance, failover capabilities, and redundancy for new network services.
Requirements
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field; or equivalent enterprise experience.
Nice to have: CCNP-level routing and switching knowledge
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