Lead and support VP Planning, drive KPI and performance management, optimize processes, develop AI-first operations, coordinate product integration, and manage cross-functional change initiatives.
Compensation
Das Bruttojahresgehalt für diese Position startet ab 75.000,00 €*
Responsibilities
Sparringspartner:in mit Überblick über Initiativen, KPIs und Entscheidungen
Verantwortung für das KPI-System; Erstellung von Dashboards (Salesforce, Looker, Google Sheets)
Lead and motivate global identity operations teams to deliver on KPIs, improve quality, and drive automation and AI initiatives.
Compensation
For Phoenix, AZ-based roles: The base salary range for this role is USD $130,000 per year - USD $144,000 per year.
Responsibilities
Lead and motivate teams to deliver on KPIs within a time-sensitive, high-volume, and dynamic environment
Uphold top-quality identity operations through measurement of queue SLA, backlog, decision accuracy, fraud and reversal rates, and adherence to a rigorous quality assurance framework
Identify opportunities within queue, quality, and appeals data and create strategies to improve outcomes and reduce cost over time
Develop direct reports into high-performing people and process managers through coaching, calibration, and clear career pathways
Leverage data and work with cross-functional business partners to determine areas of opportunity and design continuous improvement and automation strategies
Requirements
Bachelor's degree or equivalent work experience
Nice to have: 8+ years of professional experience in operations, risk, compliance, fraud, trust & safety
Nice to have: 4+ years of experience managing managers and leading large teams
Nice to have: Experience in identity verification, fraud operations, or regulatory compliance
Фахівець з аналізу даних у підрозділі Operations, що збирає, обробляє та звіряє дані, розробляє аналітичні моделі, BI-дашборди та автоматизує звітність.
Responsibilities
Збирати, обробляти та звіряти дані з різних джерел
Розробляти та підтримувати аналітичні моделі, звіти й BI-дашборди
Автоматизувати збір, обробку даних і регулярну звітність
Аналізувати виробничі процеси, потреби в матеріалах, запаси та закупівлі
System Administrator responsible for running IT operations, managing hardware, accounts, network, and corporate services for employees, students and teachers at inVision in Almaty.
Responsibilities
Support employees, students and teachers with hardware, accounts, access and services, both in the office and remotely.
Run the helpdesk: triage tickets, set priorities and meet response times.
Maintain the knowledge base with guides and answers to frequently asked questions.
Handle onboarding and offboarding: grant and revoke access, equipment and building passes.
Administer corporate services: Google Workspace, Slack, Jira and the password manager.
Requirements
Degree in IT or relevant courses
Nice to have: MDM (Jamf or similar)
Nice to have: Scripting (GAM Bash Python Apps Script)
Senior Operations Excellence Manager (m/w/d) – PlanungThermondo GmbH · Berlin, Germany
Enterprise Systems EngineerDeliveroo · London, United Kingdom
Talent Acquisition – TA Ops SpecialistNubank · São Paulo, Brazil
Program Leader, Global IdentityUber · Phoenix, US
Data AnalystAjax Systems · Kyiv, Ukraine
IT System Administrator - inVisioninDrive · Almaty, Kazakhstan