This role answers customer questions by phone and routes requests to the right support contact.
Compensation
Monthly Pay: $3,533 - $4,962 USD per month
Responsibilities
Receive incoming calls through a contact-center phone system such as Five9, greet callers clearly, and establish the reason for each call.
Use approved verification steps before discussing an existing service request, and check the caller's contact information against the available customer profile.
Review customer history in a CRM such as Salesforce to understand earlier conversations, open requests, and any follow-up already assigned to another representative.
Answer routine questions using approved product or service information, explain available next steps, and check that the customer understands the response.
Create and update service tickets in a support platform such as Freshdesk, recording the request, information checked, response given, and remaining actions.
Requirements
High school diploma or equivalent
Nice to have: related experience answering customer calls
Provide essential administrative and operational support across branches within the assigned region.
Compensation
Salary: $50,000 - $55,000 annually
Responsibilities
Process and manage purchase orders
Source materials for branches
Ensure policy compliance
Complete credit card reconciliations
Provide regional administrative support including travel bookings, meeting coordination, call handling, onboarding support, safety training tracking, asset coordination with IT, and document management
Serve as the primary point of contact for corporate customers, resolving inquiries, issues, and requests across various channels while ensuring high levels of satisfaction.
Responsibilities
Resolve customer inquiries and issues efficiently via call, email, and chat
Fulfil customer requests and escalates complex matters to appropriate support teams
Conduct thorough analysis and investigation as part of the customer resolution process
Maintain and update customer databases with accurate and relevant information
Liaise and collaborate with internal stakeholders to ensure seamless customer service delivery
Provides the first point of contact at MAG showrooms, service centers or offices, welcoming customers and visitors, handling calls and inquiries, booking appointments and directing people to the right team, delivering a professional first impression aligned with brand standards.
Responsibilities
Welcome customers and visitors at the showroom, service reception or office, register them, and direct them to the right sales executive, service advisor or department.
Answer, screen and route incoming calls, take accurate messages, and respond to general inquiries on opening hours, locations and services.
Manage appointment calendars, test‑drive or service bookings and meeting‑room reservations as instructed.
Follow MAG and brand customer‑handling standards, including greeting protocols and waiting‑area upkeep.
Organize own work and coordinate with advisors and sales teams to keep customer waiting times short.
Support the Client Services team by handling inbound calls, resolving general inquiries, documenting interactions, and ensuring compliance with company policies.
Compensation
The pay range for this position is $27.50 - $27.50/hr.
Responsibilities
Answer inbound calls from clients
Resolve general inquiries such as username/password resets, address and phone number changes
Document call activity using Raymond James' proprietary system
Respond to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact
Review and research requests or problems to obtain necessary information
Provide technical customer service assistance to CCRC customers through incoming phone calls and in-person interactions at the Customer Support Center.
Compensation
Expected Hourly Pay Rate: $20.00
Responsibilities
Serve as the first point of contact for parents, providers, and other interested parties in person and over the phone.
Operate the Agency’s main telephone switchboard using ACD software, answering calls professionally, routing them appropriately, and recording wrap-up codes.
Greet visitors, verify family enrollment in the CC4 system, and notify the appropriate department(s) of their arrival.
Provide clear, courteous, and attentive communication, maintaining a professional tone in all interactions.
Explain Agency programs, policies, and procedures to customers.
Requirements
High school diploma or equivalent
Nice to have: bilingual English Spanish Armenian Russian
Handle telehealth-based phone calls and email inquiries for a healthcare call center, providing support on insurance, billing, prescriptions, and technical issues.
Compensation
The pay rate is $16.50 an hour, which may be below your state’s minimum wage.
Responsibilities
Handle incoming calls and emails
Navigate multiple systems
Provide technical assistance for telehealth visits
Review and input new/readmitted residents to include all pertinent information required to dispense medications in a safe, cost-effective manner for the resident.
Maintain resident specific information by entering new information, updating and correcting information in pharmacy computer system as required.
Use proper phone etiquette to provide facility/resident services.
Client Services RepresentativeTEKsystems · Memphis, US
Healthcare Call Center AssociateConduent State Healthcare, LLC · Remote, US