Customer Success Manager, Retail Lending
Finastra · Atlanta, US
Customer Success Partner (EMEA)
CreatorIQ · London, United Kingdom
Customer Usage and Adoption Lead
Black Ore · New York
Customer Experience Manager, Enterprise
NAVEX · Charlotte, US· Full-time
Customer Experience Manager, Enterprise
NAVEX · Charlotte, US· Full-time · Senior
Customer Experience Manager, Mid Market
NAVEX · Houston, US· Hybrid · Full-time · Mid
Senior Customer Experience Manager
NAVEX · Charlotte, US· Hybrid · Full-time · Senior
Senior Customer Experience Manager
NAVEX · Charlotte, US· Hybrid · Full-time · Senior
Senior Customer Experience Manager
NAVEX · Charlotte, US· Hybrid · Full-time · Senior
Customer Experience Manager, Enterprise
NAVEX · Charlotte, US· Hybrid · Full-time · Senior
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Finastra · Posted Oct 30, 2026
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Lead post‑sale customer success for Finastra’s Retail Lending solutions, driving adoption, retention, and renewal readiness across enterprise SaaS customers.
Drive customer adoption of Finastra’s Retail Lending platforms Develop and maintain Customer Success Plans aligned to customer goals Proactively monitor product usage, adoption trends, and outcome attainment Deliver targeted enablement, training, and adoption programs Identify and manage risks proactively Nice to have: Lending Nice to have: Credit Nice to have: Core Banking Nice to have: Customer Success Platforms Nice to have: Digital Engagement Tools Unlimited vacation Hybrid working arrangements Paid time off for voting, bereavement, sick leave Employee Assistance Program Wellbeing Champions CreatorIQ · Posted Nov 10, 2026
Serve as a strategic advisor to a portfolio of Enterprise customers, driving adoption, value realization, and program success on the CreatorIQ platform.
Serve as the primary strategic partner for a portfolio of customers Build trusted, multi-threaded relationships across customer organizations Drive platform adoption and customer success Lead strategic engagements including success planning, business reviews, roadmap discussions Own customer health and retention Black Ore · Posted Nov 9, 2026
Lead adoption, usage, and renewal initiatives for Black Ore’s Tax Autopilot platform across CPA and tax firm customers.
Competitive salary and equity based compensation
Own adoption and usage metrics Build onboarding and enablement programs Monitor health and act early Drive renewals and expansion Lead change management Nice to have: Selling to CPA or accounting firms Nice to have: Professional services experience Nice to have: Vertical software or AI products Nice to have: Gainsight Nice to have: Vitally NAVEX · Posted Nov 5, 2026
Own the experience for a portfolio of enterprise customers, ensuring consistent engagement and measurable value realization
The starting pay for this role is $90,000 per annum with 10% MBO.
Own the experience for a portfolio of enterprise customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide enterprise customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities NAVEX · Posted Nov 6, 2026
Lead enterprise customer experience, driving adoption, retention, and growth for NAVEX solutions.
The starting pay for this role is $90,000 per annum with 10% MBO.
Own the experience for a portfolio of enterprise customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide enterprise customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities NAVEX · Posted Nov 5, 2026
Own the experience for a portfolio of mid-market customers, ensuring consistent engagement and measurable value realization
The starting pay for this role is $90,000 per annum with 5% MBO.
Own the experience for a portfolio of mid-market customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide mid-market customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities Nice to have: AI readiness NAVEX · Posted Nov 6, 2026
Own the experience for a portfolio of strategic enterprise customers, ensuring consistent engagement and measurable value realization
The starting pay for this role is $115,000 per annum with 10% MBO.
Own the experience for a portfolio of strategic enterprise customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide enterprise customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities NAVEX · Posted Nov 7, 2026
Lead enterprise customer experience, driving adoption, retention, and growth for strategic accounts.
The starting pay for this role is $115,000 per annum with 10% MBO.
Own the experience for a portfolio of strategic enterprise customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide enterprise customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities NAVEX · Posted Nov 6, 2026
Lead enterprise customer experience, driving adoption, retention, and growth for strategic accounts.
The starting pay for this role is $115,000 per annum with 10% MBO.
Own the experience for a portfolio of strategic enterprise customers Build trusted advisor relationships with executive and senior stakeholders Guide enterprise customers through the full lifecycle Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions NAVEX · Posted Nov 5, 2026
Own the experience for a portfolio of enterprise customers, ensuring consistent engagement and measurable value realization
The starting pay for this role is $90,000 per annum with 10% MBO.
Own the experience for a portfolio of enterprise customers, ensuring consistent engagement and measurable value realization Build trusted advisor relationships with executive and senior stakeholders across customer organizations Guide enterprise customers through the full lifecycle including onboarding, adoption, optimization, renewal, and expansion readiness Serve as the central point of coordination across sales, product, services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk mitigation, and growth opportunities Nice to have: AI readiness 25 days of vacation floating and company holidays wellness benefits paid parental leave comprehensive healthcare coverage
Best-in-Class health benefits Platinum 100% Employer-paid medical, dental and vision insurance Health Savings Account (HSA) Flexible Spending Account (FSA) One Medical
competitive compensation growth opportunities supportive culture
competitive compensation growth opportunities supportive culture high-performance environment
Competitive compensation Growth opportunities Clear performance recognition
Competitive compensation Growth opportunities Clear performance recognition
Customer Success Partner (EMEA)CreatorIQ · London, United Kingdom
Customer Usage and Adoption LeadBlack Ore · New York
Senior Customer Experience ManagerNAVEX · Charlotte, US