Lead and support IT collaboration and service management for large enterprise environments, ensuring efficient operations, continuous improvement, and stakeholder coordination.
Locations (3)
München, Germany
Bonn, North Rhine-Westphalia, Germany
Meckenheim, Germany
Compensation
Competitive Compensation: We value our employees and offer an attractive compensation package that reflects your qualifications, experience, and performance.
Responsibilities
Support management and technical teams in identifying, analyzing, and resolving complex IT service and operational challenges.
Independently analyze technical and organizational requirements and develop appropriate implementation strategies.
Prepare solution proposals and recommendations for complex IT-related tasks.
Support the planning, implementation, and monitoring of continuous improvement initiatives.
Create, review, update, and maintain IT service documentation, operational procedures, and checklists.
Requirements
Bachelor's degree in Computer Science, Information Technology, Business Informatics, or a comparable IT-related discipline
Recognized vocational training in an IT-related profession
Write, edit, and proofread grant proposals, scientific manuscripts, INDs, clinical and IRB protocols, IACUC protocols, IBC protocols and other scientific documents
Assist with maintenance of databases and reference libraries
Search the internet and other sources for foundation and government grant opportunities
Translate scientific abstracts into lay terms
Assist with planning and conducting educational courses and workshops
Business Analyst with production support experience bridging the gap between end-users and technical teams by diagnosing live system issues, analyzing root causes, managing incident tickets, and translating operational issues into functional requirements / User Stories for permanent software / Product fixes
Responsibilities
Requirement Gathering
Gap Analysis
User Story Creation with Acceptance Criteria
Agile/Scrum Methodologies
Stakeholder Communication
Requirements
Bachelor’s degree in business information systems (IS)
Lead and manage the IT operations team, overseeing installation, configuration, and maintenance of IT systems and networks, ensuring security and integrity of IT infrastructure and data.
Responsibilities
Lead and manage the IT operations team
Oversee the installation, configuration, and maintenance of IT systems and networks
Ensure the security and integrity of IT infrastructure and data
Monitor system performance and troubleshoot issues as needed
Collaborate with other IT teams to optimize processes and workflows
Develop and maintain construction project schedules using CPM and Primavera P6, ensuring realistic and competitive timelines and providing regular progress updates.
Compensation
The salary range for this position is $75,000-85,000 CAD
Responsibilities
Develop a full Critical Path Method (CPM) logic generated baseline schedules for projects
Participate in the planning and schedule preparation process during pursuits and respond to RFP documents in projects
Create and revise preliminary master schedules and proposals for Operations prior to project start
Evaluate construction progress and perform regular progress updates (bi-weekly or monthly) and prepare reports for evaluation of the schedule health
Maintain the integrity of the master schedule for each project and identify and record the impact of work performed according to the schedule
The Follow Up Care Coordinator Team has lead responsibility for development and operation of the customer relationship platform used by the department, SalesForce, providing assistance to patients post-encounter at Baptist Free Standing Emergency Department or CareSpot.
Responsibilities
Development and operation of the customer relationship platform (SalesForce)
Provide assistance to patients post-encounter at a Baptist Free Standing Emergency Department or CareSpot with follow-up care needs and/or finding a family medicine physician
Ensure key relationships between parties are intact, current and working effectively
Inform and educate Baptist Health, Baptist Primary Care, CareSpot and management and clinicians about resources, services, providers and facilities
Provide assistance to consumers with unique health care interests and needs (New Mover's Program, Corporate Health (PATH), and Women’s Health Strategy, 4HER program)