Referso Jobs

Re‑image Windows 11 laptops and desktops for replacement / redeployment (In‑Office)
Complete technical troubleshooting of computer hardware and software issues in a timely manner
Update relevant IT ticketing system to record technical steps taken and any complications
Install and configure additional software and hardware as needed
Update SOPs and Work Instructions on routine imaging tasks

PC Imaging Technician

CACI · Posted Nov 9, 2026

Open

National Harbor, Maryland, United States +2 more
Full-time
$63K–$130K per year

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Locations (3)

National Harbor, Maryland, United States
Springfield, Virginia, United States
Washington D.C., District of Columbia, United States

Compensation

The proposed salary range for this position is: $63,300-$129,700

Responsibilities

Serve as a Desktop Engineering team member responsible for image deployments
Re-image Windows 11 laptops and desktops for replacement / redeployment (In-Office)
Complete technical troubleshooting of computer hardware and software issues in a timely manner
Update relevant IT ticketing system to record technical steps taken and any complications
Install and configure additional software and hardware as needed

Help Desk Support Specialist

The Methodical Group · Posted Nov 9, 2026

Open

Atlanta, Georgia, United States
On-site
Full-time · Associate
2+ years

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Provide Tier I and Tier II technical support to end users, resolving hardware, software, application, and system-related issues in person, by telephone, email, and remotely.

Responsibilities

Provide Tier I technical support and Tier II support for issues requiring additional troubleshooting or escalation.
Deliver remote and desk-side help desk services to identify, troubleshoot, and resolve IT operational issues.
Respond to end-user questions, concerns, and service requests while providing excellent customer service.
Analyze technical issues to determine their nature, scope, and appropriate resolution.
Provide ongoing operational and user support for business and custom applications, including troubleshooting and on-call application support as needed.

Requirements

High school diploma or GED
Associate or bachelor's degree in Computer Science, Computer Information Systems, Computer Technology, or a related field
Nice to have: SharePoint
Nice to have: ServiceNow incident management
Nice to have: ITIL-based Service Management environment

Skills

Windows desktop environments Office 365 Adobe Professional

Help Desk Support Specialist

Crescens Inc. · Posted Nov 6, 2026

Open

Atlanta, Georgia, United States

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Provide Tier I and Tier II helpdesk support, including remote and desk-side assistance, for internal and external clients.

Responsibilities

Assist clients with Tier I and Tier II issues
Analyze client requirements and concerns
Serve as liaison between clients and technical staff
Provide on-call application support
Perform clerical duties

Skills

Desktop Support - Windows 7/10 Office 365 Adobe Professional Active Directory SharePoint Support Printer support and toner replacement ServiceNow incident reporting Desktop Imaging Management Inventory Management Windows 7/10 SharePoint ServiceNow Desktop Imaging

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Analyst, EUC

Intercontinental Exchange Holdings, Inc. · Posted Oct 30, 2026

Open

New York, New York, United States
Associate

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Support all hardware, software and technology used by in‑office and remote users to execute their daily responsibilities.

Responsibilities

Onboard and train new internal and external users in ICE’s environment
Support and advance the global corporate computing environment
Support hardware, software, and network needs for Windows, Mac, and virtual environments
Manage tickets and incidents in ServiceNow including issue resolution, escalation, and documentation management
Deploy hardware and software including desktop and laptop imaging software and VoIP

Requirements

Bachelor’s degree in Computer Science, MIS, CIS, or related field
Nice to have: AI‑powered productivity and analytics tools
Nice to have: Experience in an exchange, trading facility, or financial services environment

Skills

Active Directory Azure Intune Exchange Online Windows Mac

Service Desk Analyst

Invictus Capital Partners / Verus Mortgage Capital · Posted Nov 5, 2026

Open

Washington, District of Columbia, United States
On-site
Full-time · Associate
$80K–$85K per year
3+ years

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Provide first‑line IT support for internal and remote employees, handling hardware, software, and network issues in a corporate headquarters setting.

Compensation

$80,000 - $85,000 / year

Responsibilities

Serve as the first point of contact for IT support requests via ServiceNow, Microsoft Teams, Outlook, phone, and in person
Provide hands‑on technical support for hardware, software, peripherals, and connectivity issues
Troubleshoot and resolve issues related to Windows 11, Microsoft 365, ZTNA, printers, and business applications
Respond to incidents and service requests within defined SLAs; escalate when necessary
Deliver remote support using phone, video conferencing, and secure remote access tools

Requirements

High School Diploma or equivalent
Associate degree preferable
Nice to have: Service desk ticketing systems
Nice to have: Office network printers
Nice to have: VOIP phone system

Skills

Active Directory Windows 11 Microsoft 365 ServiceNow

IT Internship (Techstop Support)

Cadence Design Systems · Posted Nov 5, 2026

Open

San Jose, California, United States
On-site
Internship · Intern
0+ years

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Intern to support IT operations at Cadence San Jose Campus, providing desktop support and troubleshooting for corporate and NA field employees.

Responsibilities

Assist with desktop support needs and device asset management
Build, configure and troubleshoot PCs
Support cutting‑edge technologies for best‑in‑class services
Provide customer service to local or remote desktop users
Collaborate with direct line managers, local IT team and international teams

Requirements

College student studying an IT course
Nice to have: previous experience in a supporting IT role

Skills

troubleshooting problem‑solving Microsoft products: Windows 10, Office 365, Anti‑Virus SW, Desktop Imaging Windows 10 Office 365 Anti‑Virus SW Desktop Imaging

IT Internship (Techstop Support)

Cadence Design Systems · Posted Nov 5, 2026

Open

San Jose, California, United States
Internship · Intern

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The intern will join the Techstop Support Team to provide IT services to onsite staff, focusing on desktop support and device asset management.

Responsibilities

assist with desktop support needs
device asset management
build, configure, and troubleshoot PCs
support cutting-edge technologies
provide customer service to local or remote desktop users

Requirements

Currently enrolled in college studying an IT course or attending a similar training program
Nice to have: previous experience in a supporting IT role

Skills

Troubleshooting problem-solving Windows 10 Office 365 Anti-Virus SW Desktop Imaging customer relationship skills English communication skills

IT Internship (Techstop Support)

Cadence Design Systems · Posted Nov 3, 2026

Open

San Jose, California, United States
Internship · Intern

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Intern to support Cadence employees with desktop and device management at the San Jose campus.

Responsibilities

Assist with desktop support needs and device asset management
Build, configure and troubleshoot PCs
Support cutting‑edge technologies for employees
Provide customer service to local or remote desktop users
Collaborate with direct line managers, local IT team and international teams

Requirements

Currently enrolled in college studying an IT course or attending a similar training program

Skills

Troubleshooting Problem‑solving Microsoft products (Windows 10, Office 365, Anti‑Virus SW, Desktop Imaging)Prioritizing multiple tasks Documentation Windows 10 Office 365

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