Design, manage, and continuously improve the organization’s Windows endpoint environment for a 30–40-person team, focusing on secure, reliable, and user-friendly technology through Microsoft Intune, Entra ID, Windows Autopilot, and related Microsoft 365 technologies.
Compensation
Compensation range is $65,000 - $80,000 per year depending on experience.
Responsibilities
Own the architecture, configuration, and lifecycle management of the Windows endpoint environment using Microsoft Intune
Maintain endpoint health, compliance, and reporting
Administer and maintain Microsoft Entra ID for identity and access management
Develop modern workplace solutions using Windows Autopilot
Build and automate deployment, configuration, and compliance workflows
Requirements
Nice to have: Microsoft Defender for Endpoint
Nice to have: Microsoft Graph
Nice to have: automation technologies
Nice to have: Microsoft Endpoint Management certification
Configure, document, test, modify, and maintain Epic system applications while supporting end users and facilitating system adoption within the Saint Francis Healthcare System.
Compensation
Minimum annual salary: $56,839.29/year
Responsibilities
Configure Epic system applications
Document application configurations
Test application changes
Modify and maintain software applications
Provide guidance and support to end users
Requirements
High School Diploma or GED with three (3) years of experience in related business, clinical or technology field
Associates degree with two (2) years of experience in related business, clinical or technology field
Bachelor’s degree or greater in related business, clinical or technology field
Provides onsite technical support to healthcare teams at remote centers, troubleshooting and resolving complex IT issues while acting as the local IT point of contact.
Compensation
$24.42 - $30.53
Responsibilities
Provide onsite technical support, troubleshooting, and resolving complex issues for healthcare teams at remote centers.
Serve as the local IT point of contact for the center, managing tasks independently.
Build strong, positive relationships with onsite staff to ensure IT needs are understood and addressed effectively.
Collaborate with remote IT teams, acting as onsite hands for networking and infrastructure tasks as needed.
Prioritize tasks and manage workloads to meet the unique demands of each center.
Requirements
Bachelor’s degree in computer science or other related field or a combination of education and experience.
Nice to have: A+
Nice to have: ITIL v4 foundations certification
Nice to have: Microsoft Associate Level Certification
Nice to have: scripting and automation technologies (JavaScript, PowerShell)
Providing first-line support for hardware, software, and technology issues through live chat and service requests using diagnostic tools and AI.
Compensation
competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity
Responsibilities
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests
Uses enterprise-authorized AI capabilities to speed up issue triage and knowledge capture
Apply emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
Contribute to the improvement of processes and procedures by identifying optimization areas
Responsible for empowering employees through technology by serving as the subject matter expert for the Microsoft 365 platform and enhancing end-user productivity and efficiency.
Responsibilities
Serve as the subject matter expert for Microsoft 365 applications
Partner with internal departments to onboard new software and products
Lead workshops and provide one-on-one coaching to help end users maximize their use of Microsoft 365 tools
Create and maintain user-friendly documentation such as guides, FAQs, and instructional videos
Provide Tier 2 support for Microsoft 365-related issues and escalate complex problems when necessary
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