Vice President of Infrastructure & Support responsible for strategy, reliability, modernization, security and performance of enterprise infrastructure and technology support environment.
Responsibilities
Develop and execute a multi-year infrastructure, cloud, operations and support strategy aligned with organizational priorities.
Lead enterprise infrastructure, cloud, network, telecommunications, application support, Service Desk and end-user technology capabilities.
Drive the ATM/ITM implementation and support nationwide.
Establish and mature 24/7 technology operations, proactive monitoring, observability, automated alerting and major incident management.
Drive cloud and infrastructure modernization, automation, DevOps, lifecycle management and reduction of technical debt.
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline.
Advanced degree and/or relevant certifications such as ITIL, Azure, AWS, CISSP, CISM, PMP or TOGAF.
Support the Indian Health Service - Network Operations & Support Center located in Rockville, MD by managing, enhancing, designing, implementing, monitoring and supporting the IHS network infrastructure.
Compensation
Target range for these positions will be from $110,000 - $180,000 commensurate with experience & position.
Responsibilities
Analyzes and evaluates major system project requirements of considerable complexity requiring a thorough understanding of all parameters affecting and interfacing with the system.
Reviews user requirements and provides direction in the identification of problem and potential resolution.
Provides analytical support in the conceptualization, development and implementation of complex, multiple, inter-linked systems.
Defines system objectives and prepares system design specifications to meet user requirements and satisfy interface problems.
Formulates logical statements of user requirements and develops solutions through application of systems and methods engineering techniques.
A technical leader accountable for the engineering, reliability, and operation of Amyris’s global IT infrastructure across networks, servers, endpoints, cybersecurity, knowledge management, and the service desk. The role combines hands-on technical leadership with leadership of internal IT teams and MSPs.
Compensation
The salary range for this role is $176,000 to $237,000.
Responsibilities
Own reliable, secure, and responsive IT operations delivered by internal teams and MSPs
Oversee service desk, endpoint, network, server, identity, collaboration, and knowledge-management operations
Drive continuous improvement via a data-driven approach
Lead major-incident response, including technical diagnosis and root-cause investigation
Maintain authoritative architecture, configuration, asset, and operational documentation
Lead and elevate the enterprise infrastructure organization, including Network Engineering, Systems Administration, Database Administration, and Telephony, with a focus on modernization and AI-enable.
Responsibilities
Build, mentor, and develop an exceptional infrastructure team
Define and execute an infrastructure strategy and modernization roadmap aligned with business priorities
Own architecture and engineering standards across networking, systems, databases, telephony, and cloud infrastructure
Drive simplification, automation, and technical debt reduction
Prepare infrastructure capabilities for enterprise AI initiatives
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
The Analyst, Systems Support provides technical support to users across the organization, troubleshooting and resolving issues involving computers, software, networks, user accounts, productivity tools, printing, and business applications.
Responsibilities
Provide first and second level technical support for hardware, software, networking, access, security, installations, and business applications
Diagnose and resolve desktop, laptop, printer, network, and application issues
Manage support requests through the Support Desk tracking system and maintain accurate records of issues and resolutions
Gather diagnostic information, research technical issues, and implement appropriate solutions
Escalate complex issues to appropriate technical resources with clear supporting information
Requirements
Degree in Computer Science, Computer Engineering, or a related field; or a technical diploma with an IT designation and equivalent relevant experience
Lead the roadmap and architecture for Productivity Tools and Networks, aligning initiatives with business outcomes and managing cross‑portfolio priorities.
Responsibilities
Manage a roadmap for everyday improvements and strategic initiatives
Partner with business stakeholders to prioritize roadmap items
Run intake and scoring for strategic, BAU and AI requests
Align priorities, designs and benefits across portfolios
Brief senior leaders on progress, results and risks
Design, develop, and present enterprise networking solutions focused on HPE technologies, leading technical discussions and workshops across sales and delivery lifecycle.
Responsibilities
Design and develop enterprise campus, branch, wireless, and data center networking solutions
Gather business and technical requirements and translate them into scalable architectures
Develop high-level and low-level designs, reference architectures, and technical recommendations
Conduct technical workshops, discovery sessions, and architecture reviews
Validate solution designs against performance, availability, resiliency, security, and operational requirements
Requirements
8+ years of experience in network engineering, architecture, or related infrastructure roles
Design and architect integrated security and enterprise technology solutions for customers, providing technical leadership across infrastructure, cloud, networking, cybersecurity, and systems integration.
Compensation
Pay range: $80,000 - $90,000 annual
Responsibilities
Design integrated security and enterprise technology solutions that align with customer business, operational, and compliance requirements
Develop technical scopes of work (SOWs), solution designs, architecture diagrams, design narratives, and associated cost estimates
Architect secure, scalable solutions across access control, video surveillance, intrusion detection, life safety, networking, cloud, and IoT environments
Analyze RFPs, blueprints, construction drawings, and technical specifications to develop compliant and cost-effective solutions
Lead technical discovery sessions and translate customer requirements into comprehensive architectural recommendations
Requirements
High school diploma
Associate's degree in Information Technology, Engineering, Computer Science
Bachelor's degree in Information Technology, Engineering, Computer Science
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