Lead teams that support revenue cycle and billing systems, applying expertise in health technology service delivery and system configuration to improve patient financial experience.
Compensation
Base Pay Scale: Generally starting at $68.52 - $90.78 per hour
Responsibilities
Provide day-to-day supervision, coaching, and performance feedback to assigned staff
Support onboarding and skill development for team members
Recommend hiring decisions and performance actions to the Manager
Manage day-to-day delivery against SLAs and guide incident, problem, maintenance, and enhancement ticket resolution
Serve as onsite/operational focal point for user support and conduct periodic onsite visits
Application Analyst position applying functional and systems expertise in revenue cycle and billing to configure, test, and support solutions that increase revenue, reduce cost, and improve the patient financial experience.
Compensation
Base Pay Scale: Generally starting at $55.85 - $74.00 per hour
Responsibilities
Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and enhancement requests
Perform daily monitoring of applications in production use
Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the help desk
Lead small to medium complexity software upgrade initiatives or enhancements to workflows including the design, build, and test phases
Requirements
Bachelor's Degree in Information Technology, Computer Science, Business Administration, Management Systems, Electronics Technology, Computer Engineering, Health Information Management or a directly-related field from an accredited college or university
Senior individual-contributor role providing deep technical mastery, cross-team solutioning, operational solution impacts, and informal leadership within the Applications organization.
Responsibilities
Design, deploy, and support solutions that increase revenue, reduce cost, and improve the patient financial experience.
Apply expertise in Epic revenue cycle modules including Prelude, Cadence, Referrals, Grand Central, HIM, Resolute, and Claims.
Design, deploy, and support non-Epic systems such as Solventum, Waystar, Experian, Hyland OnBase, Vitalware.
Operate at high-level solution shaping and deep technical design.
Evaluate build-vs-buy and native-platform-vs-purpose-built tradeoffs.
Requirements
Bachelors degree in Information Systems, Computer Science, Health Informatics, or related field preferred
Associates degree in a clinical field (e.g., Rad Tech, Pharmacy Tech, HIM)
The Systems Administrator owns the day-to-day administration of our SaaS and cloud vendor stack, with security and logging as the first priority. You will manage user access across every platform we use, keep audit logging and security controls configured and reviewed, write scripts to automate repetitive admin work, and act as a first responder on security incidents.
Compensation
The base salary range for this position is $60,000 - $75,000.
Responsibilities
Vendor and SaaS administration (security and logging first)
Serve as the primary administrator for our SaaS and cloud platforms: tenant settings, SSO/SAML and SCIM integration, MFA enforcement, API keys, roles and permissions.
Configure and maintain audit logging on every platform that supports it; centralize logs where possible and make sure retention meets our compliance needs.
Run periodic access reviews, remove stale accounts and over-privileged roles, and keep an accurate inventory of who has admin rights where.
Own the security posture of each vendor: review security settings on new tools before rollout, track vendor security notices, and evaluate new vendor requests for risk.
The Insurance and Billing Specialist performs high-level medical billing and insurance duties for a multi-practitioner university student outpatient healthcare facility, including complex accounting and auditing procedures involved in medical billing and coding.
Responsibilities
Perform high-level medical billing and insurance duties
Conduct complex accounting and auditing procedures for medical billing and coding
Maintain medical insurance and billing financial records
Use electronic health record platform (Point and Click Solutions)
Use revenue cycle management platforms (Cognizant-TriZetto and Waystar)
Support the Hospice Division by driving accurate and timely billing and collections, ensuring clean claims processing for all payer types across multiple branch locations.
Responsibilities
Process initial and rebill claims for all payer sources, including government and commercial payers
Monitor billing reports and resolve errors to ensure timely submission
Verify and reconcile invoices with accounts receivable records
Respond to billing inquiries from branches, payers, and internal teams
Act as backup during supervisor absences and mentor less experienced staff
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