The Project Coordinator ensures scheduled activity is completed in accordance with contractual commitments and expected quality standards. role supports project planning and execution through schedule creation, technician assignments and monitoring, internal and external communication, work order processing, status reporting, documentation control.
Responsibilities
Support Project Managers with scheduling, budget tracking, administration, and coordination for smaller projects
Interpret scope and pricing, build implementation plans, and coordinate schedules, work orders, and technician assignments
Prepare technicians with required documentation, project guidance, and available parts
Monitor daily execution, resolve carryovers, and maintain accurate schedules through completion
Provide weekly internal and customer status reports, including communication and escalation requirements
The Account Executive is the primary commercial relationship owner for an assigned portfolio of NewBold/Spencer enterprise customers.
Responsibilities
Own client relationships, account strategy, annual growth plans, revenue forecasts, and margin performance for assigned customers
Identify whitespace and cross-selling opportunities in field services, deployments, depot, lifecycle, hardware, and recurring services
Build relationships with IT, operations, procurement, and business leaders; map stakeholders and buying centers; engage executive sponsors; and position NewBold/Spencer as a long-term technology services partner
Maintain account plans with growth priorities, competitive position, technology roadmap, upcoming refreshes, opportunities, risks, and next actions
Lead regular internal account reviews and client quarterly business reviews
Requirements
Bachelor’s degree or equivalent relevant experience
The Account Manager is responsible for the end-to-end delivery of print, temporary POS, permanent and semi-permanent fixture programmes, including installation, rollout and ongoing maintenance activity across the Australia account.
Responsibilities
Own assigned print, temporary POS, permanent and semi-permanent fixture programmes from initial brief through close-out
Translate client requirements into accurate production briefs
Maintain integrated project schedules covering artwork, sampling, engineering, approvals, production, freight, site readiness, installation, and snagging
Obtain and challenge supplier, logistics, and installation quotations
Manage production suppliers, installers, field-service partners, logistics providers and site contacts
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