Overseeing the operational excellence and lifecycle management of physical data center infrastructure, leading daily operations and fostering technical excellence.
Compensation
$88,000 - $150,000
Responsibilities
Lead and manage daily operations of the data center to ensure high availability and performance of physical infrastructure
Develop and maintain monitoring dashboards using Prometheus and Grafana to track infrastructure health and performance metrics
Utilize Jira to manage work orders, incident tracking, and project workflows efficiently
Analyze operational data to identify trends, risks, and opportunities for improvement in data center processes
Collaborate with cross-functional teams to coordinate hardware procurement, installation, maintenance, and decommissioning activities
Manage the complete lifecycle of government IT assets for the Office of Naval Research, including procurement, inventory, deployment, maintenance, refresh, and disposal.
Compensation
Actual salary will depend on factors such as skills, qualifications, experience, market and work location.
Responsibilities
Manage hardware and software assets from procurement through deployment, maintenance, refresh, and disposal
Maintain asset data in ServiceNow, Systematic Asset Management (RFID), Navy GEMSS, and other designated systems
Conduct physical inventories, reconciliations, and audits
Coordinate with government finance teams and vendors on equipment purchasing, receiving, tagging, secure storage, shipping, and distribution
Support hardware installations, office moves, troubleshooting, warranty repairs, and technology refresh projects
Lead IT Site Owner overseeing onsite IT operations for a large enterprise environment, managing a team of desktop support technicians and ensuring service delivery excellence.
Compensation
The pay range for this position is $50.00 - $55.00/hr.
Responsibilities
Serve as the primary onsite IT owner and point of contact for all technology-related operations
Ensure delivery of IT services meets or exceeds established SLAs and client expectations
Lead daily operations for onsite desktop support and infrastructure support teams
Manage incident, request, problem, and escalation processes through resolution
Drive continuous improvement initiatives to enhance service quality and operational efficiency
Requirements
Nice to have: Prior MSP, Managed Services, or Outsourcing experience
Nice to have: ITIL Foundation Certification
Nice to have: Experience managing onsite support operations across multiple locations
Nice to have: Experience supporting manufacturing, corporate campus, or enterprise environments
Nice to have: Experience managing staffing, hiring, onboarding, and technician development
Senior IT leader responsible for the reliability, performance, and continuous improvement of API's internal technology environment, overseeing all aspects of corporate IT operations.
Locations (3)
Melville, New York, United States
Markham, Ontario, Canada
United States
Compensation
United States: $130,000 - $140,000 USD
Responsibilities
Lead and develop distributed IT operations teams across Canada, India, Brazil, and the US
Define team structure, staffing levels, and career development frameworks
Establish clear goals, KPIs, and performance expectations for the IT operations organization
Own the global helpdesk function and manage SLA definitions and performance reporting
Administer employee hardware lifecycle programs and MDM/endpoint management
Establish and lead HPE’s cross-functional program for governing third-party firmware incorporated into HPE products and solutions, building the operating model to ensure supplier-developed firmware is secure, supportable, and managed throughout its lifecycle.
Compensation
The expected salary/wage range for this position is provided below... USD 130,500 - 285,000
Responsibilities
Establish governance and ownership: Define the enterprise operating model, RACI, decision rights, and escalation paths across Firmware and Hardware Engineering, Product Security, Supply Chain, Procurement, Quality, Services, Product Management, and suppliers.
Build an end-to-end firmware lifecycle: Establish repeatable processes covering supplier qualification, firmware and security assessment, product qualification, release, deployment, updates, vulnerability response, sustaining, and end of support.
Strengthen cybersecurity and compliance: Partner with Product Security and suppliers to establish requirements for secure firmware, vulnerability management, SBOMs, firmware signing and provenance, secure development, supply-chain cybersecurity, and applicable regulatory requirements.
Drive supplier accountability: Work with Procurement and Supply Chain to establish clear contractual expectations for firmware quality, availability, security updates, vulnerability remediation, support duration, incident response, and end-of-life notification.
Define HPE versus supplier responsibility: Establish decision criteria for HPE-branded versus supplier-branded products and ensure firmware ownership and lifecycle obligations are explicitly understood before products are introduced.
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