Troubleshoot complex issues across WordPress, Apache, IIS, PHP, Node.js, MySQL/MariaDB, DNS, and SSL/TLS environments and perform hosting support tasks.
We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave.
- Troubleshoot complex issues across WordPress, Apache, IIS, PHP, Node.js, MySQL/MariaDB, DNS, and SSL/TLS environments
- Investigate issues using logs, error messages, browser developer tools, and command-line diagnostic tools
- Troubleshoot email delivery and configuration issues, including SMTP, IMAP, mail routing, SPF, DKIM, and DMARC
- Perform and solve website migrations, hosting account migrations, backups, restores, and data recovery activities
- Investigate website performance, permissions, malware, compromised websites, and other common hosting security issues
- Nice to have: 2nd Line Technical Support
- Nice to have: monitoring and alerting tools
- Nice to have: server health checks
- Nice to have: incident management
- Nice to have: APIs
- paid time off
- retirement savings
- bonus/incentive eligibility
- equity grants
- employee stock purchase plan
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