Provide technical support and account management for Plume’s Enterprise customers, coordinating cross‑functional teams and driving feature design and implementation.
Responsibilities
Work closely with Service Providers, Enterprise customers and their product technical teams to develop a good understanding of the technical issues and to coordinate the resolution within Plume.
Act as technical liaison between Plume technical teams and other vendors of Customers such as ODM’s, chipset vendors and 3rd party software providers.
Identify Platform API product enhancement opportunities based on support trends.
Provide technical post‑sales support and guidance for Platform API users.
Answer set‑up related and how‑to questions for Platform API users.
Requirements
BS degree in Computer Science or related technical field or equivalent practical experience.
Lead UNIX/Linux system administration for a mixed RHEL, OEL, and Solaris environment, managing, maintaining, deploying, troubleshooting, and supporting servers for multiple customers.
Responsibilities
Plan and implement new system hardware and software
Write and maintain technical instructions, operating procedures, and policies
Monitor and tune system performance, harden servers, and report on security and operational status
Recommend enterprise improvements and manage new hardware and software integrations
Write utilization reports that point out problems and fixes
Requirements
Bachelor's degree in computer science or equivalent experience
Nice to have: Bachelor's degree in computer science
Nice to have: basic and advanced SELinux management
Build and operate Kubernetes platforms that support Cloudflare’s global network, including design, security hardening, resource optimization, incident response, and open‑source contributions.
Lead engineer responsible for platform development, operation, and security within Starbucks Technology.
Compensation
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.
Responsibilities
Exhibits excellent communication skills on a daily basis in verbal, written, and visual manner; partners with leadership team to help with platform communications
Ability to establish and lead cross-functional, collaborative relationships with business and technology partners
Provides technical leadership and mentors development team members to resolve developer issues in a timely and accurate fashion
Leads engineering of build and release processes and deployment strategies
Effectively manages and partners with technology vendors to deliver against business objectives and influence vendor product roadmaps
Requirements
Bachelor’s degree in Computer Science or related field
Lead complex edge, network, and cloud platform deployments, acting as a technical lead and SME for onboarding and migrations.
Responsibilities
Lead customer deployments of edge computing infrastructure, cloud integration, and SD-WAN platforms.
Act as the technical point of contact for end-to-end implementation activities, including architecture planning, configuration, testing, and go-live support.
Work closely with project managers, systems engineers, and customer stakeholders to align on design and timelines.
Troubleshoot deployment issues across operating systems, hypervisors, containers, and networks.
Develop automation scripts and reusable tooling to improve speed and consistency of deployments.
Lead customer deployments of edge computing infrastructure, cloud integration, and SD-WAN platforms.
Act as the technical point of contact for end-to-end implementation activities, including architecture planning, configuration, testing, and go-live support.
Work closely with project managers, systems engineers, and customer stakeholders to align on design and timelines.
Troubleshoot deployment issues across operating systems, hypervisors, containers, and networks.
Develop automation scripts and reusable tooling to improve speed and consistency of deployments within the larger context of the company strategy.
Requirements
Nice to have: 5+ years in edge infrastructure deployment
Lead complex edge, network, and cloud platform deployments as a technical lead and subject matter expert.
Responsibilities
Lead customer deployments of edge computing infrastructure, cloud integration, and SD-WAN platforms.
Act as the technical point of contact for end-to-end implementation activities, including architecture planning, configuration, testing, and go-live support.
Work closely with project managers, systems engineers, and customer stakeholders to align on design and timelines.
Troubleshoot deployment issues across operating systems, hypervisors, containers, and networks.
Develop automation scripts and reusable tooling to improve speed and consistency of deployments.
Washington D.C., District of Columbia, United States
Toronto, Canada
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $194,000 - $266,000
For Denver based hires: Estimated annual salary of $168,000 - $231,000
For New York City based hires: Estimated annual salary of $185,000 - $254,000
For Seattle based hires: Estimated annual salary of $185,000 - $254,000
For Washington D.C. based hires: Estimated annual salary of $185,000 - $254,000
For Toronto, Canada based hires: Estimated annual salary of $150,000 - $206,000
Responsibilities
Design scalable and resilient systems
Work with application teams to architect systems for Kubernetes