Leading the Security Engineering function to establish technical capabilities, platforms, automation, and engineering practices to protect the organization at scale. The role combines technical leadership, people leadership, and hands-on security engineering.
Responsibilities
Lead and develop the Security Engineering team, providing technical direction, priorities, and accountability.
Coach and mentor Security Engineers and Senior Security Engineers.
Establish engineering principles, standards, and ways of working.
Own and prioritise the Security Engineering backlog based on organizational risk and value.
Build a culture of engineering excellence, automation, ownership, collaboration and continuous improvement.
Lead the security posture of Springbrook’s products, cloud platforms, and corporate environment, setting strategy and driving execution across engineering, IT, operations, product, and customer-facing teams.
Responsibilities
Own security strategy and execution
Architect layered defense-in-depth security model
Brief board on cyber risk
Drive cloud IAM policy and PCI scoping
Collaborate with engineering on security capabilities
A hands-on leadership role to lead the global incident response program, related processes and technologies, and the US and international SOC teams.
Responsibilities
Lead and continuously improve the SOC and incident response program, including operating model, standard work, and outcomes.
Serve as incident commander for high-severity investigations, coordinating cross-functional response and driving clear decisions, timelines, and communications.
Lead and develop a distributed team of analysts/engineers; build a strong culture of learning, quality, and operational excellence.
Own detection and response capability across endpoint, network, cloud, SaaS, and identity telemetry; improve signal quality and reduce noise through tuning and engineering.
Define, maintain, and test playbooks/runbooks and escalation paths, drive readiness through exercises and continuous improvement.
Requirements
Degree in a related field or equivalent practical experience
Act as a Solution Architect within the Security Practice and wider Solution Sales group, using expertise in Cyber Security technologies to help organizations deliver on technology and business outcomes.
Responsibilities
Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business.
Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/accreditation.
Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring.
Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions.
Produce high-quality documentation from solution designs and RFP responses to total cost of ownership (TCO) models, business cases, high level designs (HLD’s) and statement of works (SoWs).
Security Solutions Architect who blends deep technical expertise with business acumen to advise enterprise customers on security, compliance, and risk domains.
Responsibilities
Act as a strategic technical advisor to enterprise customers
Partner with Sales, TAMs, and customer stakeholders
Architect end-to-end security solutions
Lead high-impact Proof of Value engagements
Translate customer requirements into scalable architectures
Seeking a Senior Technical Support Analyst to deliver advanced end-user support across corporate and global operations, acting as a trusted escalation point for complex technical issues.
Responsibilities
Provide responsive, discreet, and professional support to employees at all levels, including executives and high-priority users.
Own complex incidents involving Windows devices, mobile devices, Microsoft 365, applications, hardware, peripherals, and connectivity.
Act as a senior escalation point, coordinating with infrastructure, cybersecurity, application teams, and external service providers through resolution.
Support onboarding, offboarding, workstation deployments, device refreshes, and access requirements.
Provide advanced support for Outlook, Teams, OneDrive, SharePoint, Microsoft Office, Microsoft Intune, and Microsoft Entra ID.
Requirements
Diploma or degree in Information Technology
degree in Computer Science
equivalent practical experience
Nice to have: Microsoft 365 Certified: Endpoint Administrator Associate
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