Provide technical expertise for enterprise messaging services, including Microsoft 365 Exchange Online (GCC) and mobile device management.
Compensation
Estimated Salary/Wage USD $100,000.00/Yr. Up to USD $115,000.00/Yr.
Responsibilities
Evaluate enterprise messaging architecture and requirements and recommend enhancements, upgrades, and configuration changes.
Develop technical recommendations, cost-benefit analyses, and project planning inputs for messaging improvements.
Analyze messaging performance, failures, and recurring technical issues and recommend solutions to improve system reliability and operational performance.
Develop technical approaches for messaging system updates and migrations, including maintenance, conversion, processes, and procedures.
Provide messaging technical expertise for OIT projects and environmental or application changes, assessing impacts and recommending appropriate technical approaches.
The IT Inventory Specialist is a hands-on, operations-focused role responsible for keeping the client’s IT hardware ecosystem running smoothly. Includes managing IT peripheral vending machines, hardware inventory from receipt through deployment, and ensuring employees have equipment they need.
Responsibilities
Handle inventory and asset management, conference room preventative maintenance, and e-recycling
Support a complex and fast paced environment focused on video conference rooms
Ensure audio and visual quality and troubleshoot issues
Deploy and recover laptop and desktop images
Perform customer support for over 70,000 users from IT accessory to workstation dressing
Requirements
High school diploma or general education degree (GED)
Lead HPE Aruba ClearPass implementations, design and deploy NAC solutions, manage technical risk, mentor engineers, support pre‑sales and documentation.
Duetto's platform processes real-time pricing decisions for thousands of hotels, resorts, and casinos worldwide — and this role owns the security posture that makes that possible.
Locations (2)
United States
Canada
Responsibilities
Own Duetto's overall security posture across cloud, product, infrastructure, IT, compliance, and customer assurance
Lead cloud security across AWS (IAM, logging, network security, encryption, Kubernetes and container security, backup posture, and configuration risk)
Partner with Engineering and DevOps to embed security into the SDLC, CI/CD pipelines, and production operations
Lead vulnerability management end-to-end using Snyk Pro and Lacework (or equivalents)
Serve as the primary security incident leader for major incidents, investigations, escalations, root cause analysis, and executive reporting
Ensure seamless operation, optimization, and advancement of internal and client-facing IT environments, acting as escalation point and driving automation and tool integration.
Compensation
Pay rate starts at $14.00/hr and may vary by experience and location.
Responsibilities
Serve as escalation point for complex issues unresolved by internal helpdesk
Act as escalation point for backup remediation
Oversee internal user onboarding and offboarding
Manage client onboarding and offboarding
Design, implement, maintain, and troubleshoot datacenter and cloud infrastructure
Serve as a critical bridge between internal team and customers, managing internal IT infrastructure and providing frontline technical support to hospitals, EMS agencies, and healthcare organizations.
Compensation
Competitive salary commensurate with experience.
Responsibilities
Manage internal IT infrastructure and tooling
Provide frontline technical support to customers
Troubleshoot deployment and configuration issues
Manage endpoint security and device management
Work closely with engineering, customer success, and third-party ePCR partners
Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
Nice to have: Experience in healthcare technology, EMS, or other regulated industries
Nice to have: Familiarity with SOC 2 compliance requirements and security tools such as Vanta or similar GRC platforms
Nice to have: Familiarity with ePCR platforms such as ESO, ImageTrend, or similar EMS data systems
Nice to have: Relevant certifications such as CompTIA A+, Network+, or ITIL Foundation