Senior Analyst responsible for implementing and optimizing SAP Service Management & Leasing solutions within the Order to Cash (O2C) domain, focusing on EMEA and APAC regions.
Responsibilities
Collaborate with stakeholders to understand business processes and design solutions
Act as internal consultant and design architect for SAP global solution
Develop, prototype, test and implement solution improvements
Create and maintain technical documentation
Engage in continuous performance tuning and reengineering of integrations
Requirements
Bachelor’s or Master’s in Business management, Information Technology, or a related field
Nice to have: Life sciences / pharmaceuticals industry experience
Partner with Finance, Supply Chain, and IT stakeholders to understand business objectives and translate them into functional requirements for Oracle E-Business Suite environments.
Locations (4)
Costa Rica
Peru
Colombia
Bolivia
Responsibilities
Partner with Finance, Supply Chain, and IT stakeholders to understand business objectives and translate them into functional requirements.
Analyze existing business processes and identify opportunities for transformation and optimization.
Facilitate requirements workshops and stakeholder discussions.
A senior-level role focused on managing the Order-to-Cash (C2C) collections process, leading a team, and driving process improvements through technology for French-speaking clients.
Responsibilities
Ensure all Service Level Agreements are adhered to and provide high-quality service
Promote teamwork and provide coaching and feedback to small/medium size teams
Interact with Client Leadership at local and regional levels
Analyze and redesign processes within the area of expertise
Drive performance improvement by applying best in practice standards and innovative methodologies
Process customer orders and issue invoices and credit notes, apply payments, follow up on overdue invoices, support reconciliations and month-end closing, answer customer queries in French and English.
Compensation
the setup: Hybrid, Monday to Friday, 09:00 to 18:00, with a complexity bonus paid as a meal allowance.
Responsibilities
Process customer orders and issue invoices and credit notes