Provide technical leadership for vulnerability research, exploit analysis, exposure validation, and vulnerability signature development across the Qualys security platform.
Responsibilities
Lead vulnerability research initiatives across operating systems, databases, enterprise applications, cloud services, container platforms, and network devices.
Research newly disclosed, N-day, and actively exploited vulnerabilities.
Lead the development of exploit-based exposure validation techniques to confirm real-world exploitability of vulnerabilities.
Review technical designs, research methodologies, and code contributions to ensure quality and consistency.
Partner with Engineering and Product teams to influence roadmap decisions and security content strategy.
Requirements
Bachelor's degree in a relevant field (or equivalent experience)
Provide advanced operational support and technical expertise for Fortinet and Cisco Meraki SD-WAN solutions, acting as senior escalation point for complex network, security, voice, and customer service incidents.
Locations (2)
Adelaide, South Australia, Australia
Melbourne, Victoria, Australia
Responsibilities
Provide advanced operational support and technical expertise for Fortinet and Cisco Meraki SD-WAN solutions.
Act as a senior escalation point for complex network, security, voice, and customer service incidents.
Partner with SD-WAN Architecture, Engineering, and NOC teams to ensure successful deployment and ongoing operation of customer solutions.
Diagnose and resolve complex WAN, LAN, routing, switching, security, and voice-related issues within agreed SLAs.
Manage executive, platinum customer, and business-critical escalations, maintaining clear communication and ownership throughout the incident lifecycle.
Lead vulnerability research initiatives across operating systems, databases, enterprise applications, cloud services, container platforms, and network devices.
Research newly disclosed, N-day, and actively exploited vulnerabilities.
Lead the development of exploit-based exposure validation techniques to confirm real-world exploitability of vulnerabilities.
Review technical designs, research methodologies, and code contributions to ensure quality and consistency.
Partner with Engineering and Product teams to influence roadmap decisions and security content strategy.
Requirements
Bachelor's degree in a relevant field (or equivalent experience)
Senior Principal Customer Engineer / Architect focused on Prisma AI Security, leading support, automation, and roadmap influence for AI security products.
Responsibilities
Partner with Engineering, SRE, DevOps, Product, and backend Developers to define supportability, telemetry, and usability requirements.
Leverage LLMs to create agentic workflows and innovate automated troubleshooting and remediation processes.
Collaborate with CREs and SREs during P1/P2 incidents to investigate backend infrastructure and security policies.
Develop troubleshooting playbooks and deliver advanced technical training on Prisma AIRS and Cloud NGFW architecture.
Participate in new product roadmap discussions and engage with Engineering on Product improvements and roadmap to influence Product Supportability.
Requirements
MS in a relevant field
BS with at least 14 years of experience
Nice to have: state-of-the-art AI models such as Claude and ChatGPT
Manage and respond to cybersecurity incidents, conduct threat hunting, develop detection rules, and mentor junior analysts within Visa's Cyber Fusion Centers.
Compensation
The estimated salary range for this position is $152,200.00 to $ 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.
Responsibilities
Manage and address cybersecurity incidents through all stages, including identification, containment, and eradication.
Perform deep-dive analysis on systems, accounts, and networks to identify the root cause and impact of incidents.
Act as an engagement point for broader technology teams, including Cyber Defense and Engineering.
Perform proactive threat hunting to identify and mitigate potential threats before they can cause harm.
Develop and refine detection rules to improve the identification and response to security incidents.
Senior escalation resource responsible for design, administration, troubleshooting, and optimization of the district's enterprise network and security infrastructure.
Compensation
The pay range for this position is $50.00 - $60.00/hr.
Responsibilities
Administer, support, and troubleshoot enterprise network infrastructure including routing, switching, wireless, firewalls, and WAN connectivity.
Manage and maintain Palo Alto firewall environments, including policy creation, security administration, VPNs, NAT, and advanced troubleshooting.
Support Aruba switching and wireless infrastructure across district-wide locations.
Configure and troubleshoot BGP routing and large-scale network connectivity issues.
Provide Tier III escalation support for complex networking and security incidents.
Requirements
Nice to have: Arista switching experience
Nice to have: Experience supporting large distributed enterprise environments
Nice to have: Public sector, education, healthcare, or government experience
Nice to have: Network security administration experience
Design, implement, and troubleshoot voice and data communications systems for all locations, focusing on enterprise VoIP and cloud-based collaboration environments.
Locations (2)
Birmingham, Alabama, United States
Irondale, Alabama, United States
Responsibilities
Design and implement voice modernization strategy
Voice network monitoring & reporting (QoS)
Provide 3rd level network support & problem resolution
Provide network architecture planning, design and implementation
Interact with other corporate teams for enterprise level projects
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