Senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot issues and/or software or hardware defects
Build strong customer relationships and become a trusted advisor
Build strong relationships across the wider internal organization to increase knowledge and outcomes
Requirements
Bachelor's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent experience
Nice to have: Experience with wireless networking solutions
The Advanced Customer Engineer (ACE) is a senior technical engineering role within the Customer Experience organization, providing advanced technical expertise, leadership, and customer advocacy for HPE Networking solutions and technologies.
Responsibilities
Working with our Critical Account Program customers acting as the senior technical resource
Identifying sub-optimal designs and/or misconfigurations and consulting on plans to correct
Working with engineering escalations teams and customers while remote or onsite to identify and troubleshoot software or hardware defects
Build customer relationships across the wider organization to increase knowledge and build trust
Driving engagement with software engineering teams to address product defects
Requirements
Bachelor's degree in Mechanical, Electrical, or Computer Science Engineering or equivalent experience
Lead offensive security testing and source code reviews for internal and external web, mobile, and API applications within Bank of America’s Global Information Security team.
Locations (2)
Mumbai, Maharashtra, India
Chennai, Tamil Nadu, India
Responsibilities
Performs assigned analysis of internal and external threats on information systems
Incorporates threat actors' tactics, techniques, and procedures into offensive security testing
Performs assessments of the security, effectiveness, and practicality of multiple technology systems
Leverages innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security
Prepares and presents detailed technical information for various media including documents, reports, and notifications
Requirements
B.E. / B. Tech
M.E. / M. Tech
Nice to have: penetration testing and source code reviews on web API and mobile platforms
Critical Account Team - Advanced Customer EngineerHPE · Bucharest, Romania