Responsible for monitoring, triaging, and responding to network and security alerts across multiple customer environments, troubleshooting outages, administering firewall policies, supporting vulnerability management, and building AI-assisted workflows.
- Monitor, triage, and respond to network and security alerts across multiple customer environments
- Investigate security events, separate true positives from noise, and escalate or contain according to playbooks
- Troubleshoot outages, latency, routing, VPN, and connectivity issues to root cause
- Administer and review firewall policies (Palo Alto, Fortinet, Cisco), including NAT, VPN, IDS/IPS, and segmentation
- Support vulnerability management by reviewing scan results, prioritizing by risk, and tracking remediation with customers
- Nice to have: MSSP experience
- Nice to have: Auvik
- Nice to have: LevelBlue USM Anywhere
- Nice to have: SentinelOne
- Nice to have: Microsoft Sentinel
SNOC Analyst - Security & Network OperationsInfosight, Inc. · Miami Lakes, US