The Senior Epic Application Analyst is responsible for advanced configuration, support, and optimization of Epic applications supporting core business and patient care functions.
Responsibilities
Configure and optimize Epic applications
Lead complex issue resolution and enhancements across Epic domains
Partner with business, clinical, IT, and vendor stakeholders to ensure system reliability and data integrity
Maintain knowledge of network, server, and interface infrastructure
Troubleshoot complex issues and support system integrations
Level 3 iSOC Coordinator responsible for real‑time alarm verification, video monitoring, and live communication with customers and emergency personnel.
Compensation
Starting Pay Rate: $22.00 Per Hour (not including shift differential)
Responsibilities
Perform remote security checks and virtual tours of customer locations
Conduct virtual security escorts
Communicate with customer locations using two‑way audio/video surveillance
Take appropriate action based on severity or instruction
Answer inbound phone calls for security and system inquiries
Develop, configure, test, deploy, and support business solutions using Microsoft Power Platform.
Responsibilities
Develop, configure, test, deploy, and support business solutions using Microsoft Power Platform
Build Canvas Apps and Model-Driven Apps using Power Apps, Power Fx, Dataverse tables, forms, views, business rules, and security roles
Develop business-process automation using Power Automate cloud flows, approvals, notifications, and scheduled processes
Build Power BI reports and dashboards and integrate Power Platform solutions with SharePoint Online, Microsoft 365, SQL Server, REST APIs, and standard or custom connectors
Work with business stakeholders to understand requirements and translate them into scalable technical solutions
Implement integrations using Power Automate, SharePoint Online, Dataverse, and custom connectors
Provide technical advisory including governance settings with DLP, best practice guidance for agent creations, and solution architecture recommendations
Prepare solution designs, execute agent creations, and implement high-level and low-level documentation
Run live workshops for domestic and international clients as on-site or online
Support pre‑sales activities by contributing to solution design, effort estimates, and technical presentations
Requirements
Nice to have: Power Platform certifications (PL-200, PL-400, PL-600, AB-100, AB-410, AB-620, AB-900)
Level 3 iSOC Coordinator responsible for real‑time alarm verification, video monitoring, and live communication with customers and emergency services in a 24/7 security operations center.
Compensation
Starting Pay Rate: $22.00 Per Hour (not including shift differential)
Responsibilities
Perform remote security checks and virtual tours of customer locations
Conduct virtual security escorts
Communicate with customer locations using two‑way audio/video surveillance
Take appropriate action based on severity or instruction
Answer inbound phone calls to assist with resolving or supporting security inquiries
Requirements
High school diploma or GED equivalent
Nice to have: two years of experience in customer service, call center, dispatch, or security roles
Lead the design, configuration and development of Power Platform discovery prototypes and proofs of concept for UK government departments.
Responsibilities
Lead the design, configuration and development of the discovery prototypes
Turn prioritised requirements and architecture decisions into a focused technical backlog
Design the prototype's solution structure, data model, components and development standards
Build or direct the build of a structured request intake form; service-desk queues, agent views and request statuses; service level and deadline tracking; dashboards and reporting; approval and escalation workflows; and a chatbot or guided interaction for a document submission scenario
Implement automated checks for content quality and submission completeness
Wide range of benefits including cafeteria, bonuses, private health insurance package, AYCM sport card, family-oriented benefits, company shares on a discount price
Sr. Icertis Solution Architect - Sr. ManagerCognizant · Dallas, US