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1–3 jobs· newest first

Help Desk Support SpecialistNew
The Methodical Group · Atlanta, US
On-site · Full-time · Associate
DCA Help Desk Support Specialist
Spark Tek Inc · Atlanta, US
Service Delivery Support Engineer
Spektrum · Mons, Belgium
On-site · Full-time · Mid

+10K new in the last hour

T

Help Desk Support Specialist

The Methodical Group · Posted Nov 9, 2026

Atlanta, Georgia, United States
On-site
Full-time · Associate
2+ years

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AI

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Provide Tier I and Tier II technical support to end users, resolving hardware, software, application, and system-related issues in person, by telephone, email, and remotely.

Responsibilities

Provide Tier I technical support and Tier II support for issues requiring additional troubleshooting or escalation.
Deliver remote and desk-side help desk services to identify, troubleshoot, and resolve IT operational issues.
Respond to end-user questions, concerns, and service requests while providing excellent customer service.
Analyze technical issues to determine their nature, scope, and appropriate resolution.
Provide ongoing operational and user support for business and custom applications, including troubleshooting and on-call application support as needed.

Requirements

High school diploma or GED
Associate or bachelor's degree in Computer Science, Computer Information Systems, Computer Technology, or a related field
Nice to have: SharePoint
Nice to have: ServiceNow incident management
Nice to have: ITIL-based Service Management environment

Skills

Windows desktop environments Office 365 Adobe Professional Active Directory desktop imaging workstation configuration inventory management printer installation troubleshooting toner replacement print server administration customer-focused desk-side and remote technical support analytical problem-solving interpersonal verbal written communication Windows Server Windows workstations LAN VPN Microsoft 365 SharePoint VoIP Exchange SQL Server Microsoft Access ODBC System Center Microsoft Office Word Excel PowerPoint

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S

DCA Help Desk Support Specialist

Spark Tek Inc · Posted Nov 6, 2026

Atlanta, Georgia, United States
2+ years

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Provide Tier I and Tier II helpdesk support for the Georgia Dept. Community Affairs, including on-line, desk side, and remote assistance.

Responsibilities

Assist clients with Tier I issues and Tier II support
Communicate with state employees and internal clients
Analyze client requirements and concerns
Serve as liaison between clients and technical staff
Provide ongoing operational and user assistance

Requirements

High school diploma or GED
Bachelor’s Degree in Computer Information Systems or Computer Science
Nice to have: Dell/Win 10 imaging
Nice to have: Inventory Management
Nice to have: ITIL Service Management organization

Skills

Windows Servers 2008-2012 Windows workstations LAN VPN O365 E5 Microsoft SharePoint Active Directory

Service Delivery Support Engineer

Spektrum · Posted Nov 2, 2026

Mons, Wallonia, Belgium
On-site
Full-time · Mid
5+ years

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Support key client projects for NATO Communications and Information Agency, responding to tickets, maintaining systems, and providing subject matter expertise.

Responsibilities

Respond to and resolve support tickets
Document and categorize incidents
Participate in daily stand-ups and workshops
Install, maintain, and support JSSC services
Escalate issues to level 3 support

Requirements

Nice to have: WSO2
Nice to have: Kafka
Nice to have: Apache Camel
Nice to have: Redis
Nice to have: PostGres

Skills

Windows Server Administration Windows Client Administration Active Directory Administration Network Administration Virtualization IIS web hosting Linux hosting Linux Administration

Microsoft Exchange 2007 or newer

SQL 2005 or newer

System Center suite

SharePoint 2010 or newer

Printer installation

Microsoft Office

ITIL Service Management

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Containerization

Microsoft SQL Server Administration

Remote server administration

MS SQL scripting

Hardware and software configuration

System Center integration

PowerShell scripting

XML file manipulation

xsds validation

Reporting tools

Security principles

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