Collaborate with executive management and department leaders to assess near and long-term network capacity needs, design and deploy company LANs, WANs, and wireless networks, and support network security solutions.
Responsibilities
Collaborate with executive management and department leaders to assess near and long-term network capacity needs
Create and maintain documentation related to network configuration, mapping, processes, and service records
Develop, implement, and maintain policies, procedures, and training plans for network administration, usage, and disaster recovery
Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware
Design, implement, and support firewalls, site-to-site VPNs, and remote access VPNs
Requirements
Master’s or Bachelor’s degree in Information Technology, Computer Engineering, or related
Operate, support and maintain Keysight’s global Netskope platform – Secure Web Gateway (SWG), Cloud Access Security Broker (CASB) and Zero Trust Network Access (NPA/ZTNA) – as part of the global network operations team in a “follow the sun” model (APAC, EMEA & Americas).
Serve as an escalation point and subject matter expert for Netskope incidents, troubleshooting client steering, tunnel/connector, authentication, DNS, certificate and application access issues across user, branch and cloud traffic paths.
Monitor Netskope tenant health, Publisher/connector status, NewEdge POP connectivity and user experience; proactively identify and eliminate performance bottlenecks and steadily improve service availability.
Manage day-to-day policy and configuration changes – web/URL filtering, real-time protection and DLP policies, SaaS/IaaS CASB controls, private application onboarding, TLS inspection and certificate bypass exceptions – through established change management processes.
Administer Netskope Client deployment and lifecycle across Windows, macOS and mobile endpoints, including steering configuration, upgrades and troubleshooting.
Requirements
Bachelor's degree in Engineering, Computer Science, or Information Technology
Nice to have: Data loss prevention (DLP) policy design
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