Provides dedicated deskside IT service support to the NGA Front Office and National GEOINT Operations Center (NGOC) End User Devices.
Compensation
The likely salary range for this position is $93,662 - $121,900. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Responsibilities
Serve as the Front Office and National GEOINT Operation Center (NOC) Liaison for all UDS IT related issues
Facilitate meetings and engage regularly with customers and members of senior leadership to address IT related questions or concerns
Coordinate and plan emerging customer requirements
Provide situational awareness to Front Office stakeholders concerning upcoming maintenance of IT systems or technology refresh efforts
Deploy and sustain end-user devices and associated accessories
Linux System Administrator delivering enterprise infrastructure capabilities for national security missions, supporting data center and compute capabilities.
Compensation
The projected compensation range for this position is $128,000.00-$214,400.00.
Responsibilities
Analyzing and resolving complex problems associated with server hardware, applications, and operating systems across Linux, Windows 10/11, and Windows Server environments.
Utilizing automated configuration management and deployment tools such as Ansible, Puppet, and SaltStack to ensure state enforcement and consistency across hybrid infrastructure.
Installing, configuring, troubleshooting, and maintaining network components, systems, and operating system enhancements to optimize reliability and performance.
Providing comprehensive day-to-day operational support, proactive monitoring, and incident resolution for enterprise client, server, and network devices.
Managing Omnissa Horizon (formerly VMware Horizon) environments to deliver high-performance Virtual Desktop Infrastructure (VDI) and application virtualization to end users.
The IS&T Technician will be responsible for support of IS&T infrastructure and services across both the site and field offices, including managing and maintaining hardware, software, and operating systems.
Responsibilities
Servicing incidents, requests, and tasks for deployed infrastructure services to end-users
Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices)
Follows established technology standards, policies, support processes and security requirements
Helps establish and monitor metrics on service delivery and customer satisfaction
Providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams
Experienced Senior Endpoint Engineer to assist with endpoint engineering and infrastructure projects within a large enterprise environment, focusing on Windows, Mac, and Chrome platforms within a GCP-hosted environment.
Responsibilities
Provide senior-level endpoint engineering expertise across Windows, Mac, and Chrome environments.
Assist with various endpoint engineering, infrastructure, and technology initiatives.
Support the design, configuration, deployment, and management of enterprise endpoint solutions.
Engineer and maintain persistent and non-persistent VDI environments utilizing Workspot.
Support endpoint and VDI infrastructure hosted within Google Cloud Platform (GCP).
Engineer and administer virtual desktop and remote application platforms, build and maintain workspace deployment images, test and deploy security updates and patches, configure and troubleshoot application delivery and user profiles, automate image builds and application deployments using scripting tools.
Compensation
Pay Range:$50.00-$65.00 Per Hr
Responsibilities
Engineer and administer virtual desktop and remote application platforms.
Build and maintain workspace deployment images.
Test and deploy security updates and patches.
Configure and troubleshoot application delivery and user profiles.
Automate image builds and application deployments using scripting tools.
The Director of Information Technology leads technology operations, information security, and research computing support for the Kersten Institute for Urban Education.
Compensation
$140,000.00 - $155,000.00
Responsibilities
Manage day-to-day operations and existing architecture for Kersten’s IT infrastructure
Supervise Kersten’s technical specialists
Set priorities across competing project and service demands
Establish and maintain standard processes for technical set up for new hires
Function as the top point of escalation for the most complex technical issues
Requirements
College or university degree in related field
Bachelor's degree in a relevant field strongly preferred
Associate’s degree
Nice to have: Advanced degree or research experience
Nice to have: Experience with research or academic staff
Lead strategic implementation of classified network solutions for defense and intelligence stakeholders.
Compensation
The salary range for this position is $170,000.00 - $200,000.00 commensurate on experience and technical skillset.
Responsibilities
Direct the establishment of IC Exchange Points (ICX) utilizing high-speed peering to connect contractor network backbones across Eastern, Central, and Western geographic regions.
Manage the implementation of a single, scalable Authority to Operate (ATO) that covers all global kiosks.
Supervise the integration of government-controlled peering connected to a contractor Virtual Desktop Infrastructure (VDI) network.
Validate that all commercial transport network connections utilize mandatory Type-1 encryption.
Empower the contractor to operate as the industry Program Management Office (PMO).
Requirements
Nice to have: Project Management Professional (PMP)
Nice to have: Agile/Scrum certification
Nice to have: DoD 8140/8570 compliance certification