Lead and manage AeroVect’s corporate IT infrastructure, device management, endpoint security, identity and access controls, and IT support processes across a distributed workforce.
Responsibilities
Own AeroVect's corporate IT infrastructure, including employee laptops, workstations, shared devices, and associated IT systems.
Lead the implementation and ongoing management of a company-wide device management platform across Ubuntu Linux, macOS, iPadOS and Windows.
Establish and maintain endpoint security standards, including disk encryption, patch management, endpoint protection, device monitoring, and recovery procedures.
Manage identity and access controls across Google Workspace and other business‑critical applications, including MFA, permissions, and secure onboarding/offboarding.
Build and maintain automated workflows for device provisioning, software deployment, configuration management, and employee lifecycle management.
Requirements
Bachelor's degree in Computer Science, Information Technology, or related field
The Desktop Engineer is responsible for delivering excellent front-line IT support while engineering, securing, automating, and maintaining the company's global endpoint environment.
Locations (5)
Los Angeles, California, United States
Canada
United Kingdom
Australia
India
Responsibilities
Provide Tier 1 technical support for employees in Los Angeles and across the global organization, with appropriate escalation of complex issues.
The Implementation Engineer will guide customers through the successful deployment and integration of a cloud-based cybersecurity platform into their IT environments.
Compensation
Above-market annual bonus opportunities.
Responsibilities
Oversee customer implementations from initial requirements gathering through deployment and ongoing support
Work directly with customers to understand their business objectives, assess technical requirements, and develop tailored implementation plans
Configure the cybersecurity platform to meet customer-specific needs
Guide customers through deployment and integration processes
Develop and deliver training sessions to help customers use the software effectively
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related discipline
Provide basic technology support to lab staff, managing support requests, troubleshooting hardware/software, and maintaining knowledge base documentation.
Responsibilities
Answer incoming support requests
Log tickets in a service desk platform (e.g., SolarWinds)
Track issues from open to resolution
Install, configure, troubleshoot, and repair desktop/laptop computers, mobile devices, printers, scanners, and standard business applications (Windows, macOS, Microsoft 365)
Handle password resets, account lockouts, user onboarding/offboarding, and basic Active Directory (AD) or Azure/Entra ID permissions
Requirements
Bachelor's Degree
Associate’s degree
Nice to have: Customer service
Nice to have: Call center experience
Nice to have: Troubleshooting PC hardware problems
Act as the primary technical point of contact across Sheffield and Lincoln offices, handling front-line helpdesk operations and proactive security administration.
Locations (2)
Sheffield, England, United Kingdom
Lincoln, England, United Kingdom
Responsibilities
Serve as the go-to contact for hardware (macOS, Windows, ChromeOS), connectivity, and tickets logged via Freshservice across Sheffield and Lincoln
Manage full user lifecycles, access permissions, policies, and Google Workspace configurations
Enrol, monitor, and secure endpoints using Google MDM, Hexnode, and Intune, maintaining automated patch schedules via Action1
Monitor, investigate, and remediate alerts across SentinelOne EDR/MDR, GCP, and email security tools
Support Cisco Meraki networking and VPNs, maintain SOPs and audit evidence for vendor and security assessments, and assist with rollouts of internal AI productivity tools
As a Project - Delivery Management Engineer II on the Hybrid Cloud Infrastructure team, you will be responsible for maintaining and securing Linux- and macOS-based systems in a client delivery environment, installing and configuring endpoint applications, performing vulnerability scans, and leveraging Unified Endpoint Management tools.
Locations (2)
Patuxent River, Maryland, United States
Richmond, Virginia, United States
Compensation
A reasonable estimate of the current range is $74,900 to $124,900.
Responsibilities
Maintaining and securing Linux- and macOS-based systems in a client delivery environment
Installing, configuring, and troubleshooting endpoint applications and system tools
Performing vulnerability scans and supporting remediation activities to maintain compliance
Leveraging Unified Endpoint Management tools to administer devices and enforce policies
Providing technical support to end users and resolving system and application issues
Join a collaborative global Corporate IT team that keeps OANDA’s people and critical systems connected, secure, and running smoothly. You’ll help shape how we design, automate, and improve our internal technology environment, while supporting the wider team in solving complex problems and adopting better ways of working.
Responsibilities
Ensure the availability, performance, and security of critical internal systems
Lead technical design sessions, retrospectives, and automation initiatives
Evaluate emerging technologies and contribute to OANDA’s technology roadmap
Mentor other systems administrators and run knowledge-sharing and training sessions
Translate complex technical topics into clear, accessible language for non-technical audiences
Requirements
Bachelor's degree in Computer Science, IT, or equivalent practical experience
Troubleshoot macOS, Windows 11, laptops, peripherals, applications, browsers, authentication, SSO/MFA, Wi-Fi, VPN, and basic network connectivity.
Own and continuously improve the standard macOS endpoint configuration.
Administer MDM policies, Automated Device Enrollment, Apple Business Manager integrations, configuration profiles, software deployment, compliance, FileVault, OS updates, and application patching.
Administer and support Windows 11 endpoints, including Microsoft Entra ID, Windows Autopilot, MDM, BitLocker, Windows Update, application deployment, and endpoint security controls.