As a Sales Engineer Intern, you will learn about Palo Alto Networks’ platform and support customers in the pre‑sales process, working with sales to detect and prevent cyberattacks.
Compensation
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Responsibilities
Learn about the platform through instructor‑led training and hands‑on activities
Support customers in the pre‑sales process and collaborate with sales on engagements
Establish relationships with customers to detect and prevent advanced cyberattacks
Present final project on experience and understanding of solutions
Contribute to sales wins throughout the internship program
Requirements
Pursuing a 4‑year Undergraduate Degree, a 2‑year Master’s Degree or a Doctorate degree and returning to school in the fall
As a Senior Technical Support Engineer for Focused Services - XDR, you will be a dedicated partner to our customers, ensuring their success with our Cortex XDR products. You will leverage your deep technical expertise to proactively mitigate risks, troubleshoot complex issues, and provide personalized support.
Responsibilities
Respond to and triage user-reported issues via ticketing system, phone, or remote sessions, adhering to established Service Level Agreements.
Perform advanced, multi-level troubleshooting at the application and OS level to isolate and resolve complex technical problems.
Collaborate effectively with development and other teams to identify fault areas (code, environment, configuration) and drive the implementation of fixes.
Facilitate comprehensive root cause investigations and manage the implementation of corrective and preventative measures to prevent future occurrences.
Proactively engage with customers to address Cortex XDR technical needs and provide escalation management for enterprise deployment issues.
Requirements
Bachelor's degree in Engineering, a related technical field, equivalent military experience, or equivalent practical experience.
Senior Technical Support Engineer for Focused Services - XDR, responsible for customer success, troubleshooting, root cause analysis, and escalation management for Cortex XDR products.
Responsibilities
Respond to and triage user-reported issues via ticketing system, phone, or remote sessions
Perform advanced, multi-level troubleshooting at the application and OS level
Collaborate with development and other teams to identify fault areas and implement fixes
Facilitate comprehensive root cause investigations and manage corrective measures
Proactively engage with customers to address technical needs and manage escalations
Requirements
Bachelor's degree in Engineering or related technical field
Tier 2 Incident Response Analyst to support a law enforcement customer by monitoring tools, triaging alerts, and investigating potential cyber threats within a SOC team environment.
Compensation
The salary range for this position is typically between $110,000-$115,000.
Responsibilities
Utilize security tools to analyze, investigate, and triage security alerts
Monitor our customers environments, including cloud and SaaS solutions for evidence of adversarial activity
Perform in-depth analysis and investigation of high-priority cybersecurity incidents
Utilize advanced tools, such as host based digital forensics or malware analysis capabilities, to identify incidents’ root causes, scope, and impact
Collaborate with cyber threat hunting and cyber threat intelligence teams
Requirements
Bachelor’s Degree or higher in Cybersecurity or related
The Junior Analyst, Security Operations is responsible for monitoring security events and conducting end-to-end investigations of assigned alerts and incidents, correlating evidence across endpoint, identity, email, network, and cloud environments to determine malicious activity.
Responsibilities
Monitor and analyze security alerts and events from security platforms
Assess credibility and urgency of security alerts
Investigate endpoint, identity, email, network, and cloud telemetry
Coordinate with relevant teams to address containment and remediation
Escalate incidents promptly when severity, complexity, or business impact exceeds expertise
Monitor, triage, and investigate security alerts and incidents across endpoint, network, identity, cloud, and application environments.
Compensation
Salary range (but not limited to):
80,700 - 98,700
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
10%
Responsibilities
Monitor, triage, and investigate security alerts and incidents across endpoint, network, identity, cloud, and application environments.
Perform incident response activities, including containment, eradication, and post-incident follow-up.
Conduct in-depth analysis of security events using SIEM, EDR/XDR, network monitoring, email security, and vulnerability management tools.
Correlate logs and telemetry from multiple sources to identify attack patterns, root causes, and indicators of compromise.
Identify, assess and recommend information security solutions that meet the business and security needs.
Requirements
Bachelor’s degree in information technology, or any combination of equivalent education and experience
Analista SOC responsável por monitorar, investigar e responder a incidentes de segurança em uma infraestrutura crítica, coordenar operadores SOC e evoluir regras de detecção e playbooks.
Responsibilities
Monitorar eventos de segurança, intrusões e comportamentos anómalos
Triar, investigar e enriquecer alertas, identificando falsos positivos
Responder a incidentes com ações de análise, mitigação e contenção
Coordenar os operadores SOC e o escalonamento de incidentes
Afinar regras de detecção e use cases em SIEM/SOAR e manter playbooks atualizados
Requirements
Licenciatura em Engenharia Informática, Eletrotécnica, Tecnologias de Informação, Redes e Comunicações, Cibersegurança ou similar
Entry-level Security Operations Center (SOC) Analyst responsible for continuous monitoring, triage, and documentation of security events, supporting 24x7 coverage and incident response.
Compensation
Salary Range: $65K-$70K (based on experience)
Responsibilities
Monitor SIEM, EDR, IDS/IPS, firewall, email security, and other security tool consoles in real time for events that may point to an incident
Perform initial triage of alerts using established playbooks and SOPs, and determine whether each is a false positive, benign activity, or a potential incident
Escalate validated or suspected incidents to Tier 2 analysts and incident response staff on time, with the supporting evidence attached
Create, update, and close tickets in the case management system, with clear and accurate documentation of actions taken
Review user-reported phishing emails and suspicious activity reports, and perform basic analysis of headers, URLs, and attachments
Requirements
Bachelor's degree in Computer Science, Cybersecurity, Information Systems, or a related field
Nice to have: Hands-on experience with Microsoft Sentinel, SentinelOne, and Palo Alto XSOAR
Nice to have: Exposure to EDR tools such as CrowdStrike Falcon, Microsoft Defender for Endpoint, or SentinelOne
Nice to have: Additional certifications such as CompTIA CySA+, CompTIA Network+, GIAC GSEC, or Splunk Core Certified User
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