Support planning, coordination, and implementation of IT solutions across key service areas.
Compensation
The target salary range for this role is: $74,000 - $95,000 if located in Illinois
Responsibilities
Assist with the delivery of IT projects by performing business/technical analysis, gathering and documenting requirements and processes, supporting solution design, developing reports, maintaining documentation, and participating in implementation activities.
Collaborate with cross-functional teams to ensure solutions meet business goals and align with IT standards.
Create and maintain project documentation such as process diagrams, test scripts, issue logs, training guides, and reports.
Participate in all aspects of testing, troubleshooting, and validation of new solutions before deployment.
Help coordinate end-user training, communications, and post-launch support.
Requirements
Bachelor’s degree in Information Technology or related field.
Lead the Information Technology Branch of the Kentucky Department of Public Advocacy, overseeing personnel, technology initiatives, and IT services.
Compensation
$7,677.48 Monthly
Responsibilities
Provides overall management and direction of the Information Technology Branch in the execution of agency technology initiatives.
Oversees first‑line supervisors and personnel engaged in data processing services, ensuring compliance with established standards, procedures, and deadlines.
Promotes innovation and continuous improvement by encouraging creativity, exploring emerging technologies, optimizing workflows, and implementing process enhancements to increase efficiency.
Participates in the planning, design, development, and implementation of computer systems, ensuring projects align with available technical, fiscal, and staffing resources.
Assigns projects, monitors progress and ensures timely and effective completion of initiatives.
Assist risk assessors and become part of the Risk Assessment Team where required. Provide competent advice regarding the safety aspects of the host country legislation, approved codes of practice and standards, and information from interested parties and professional bodies which may have an impact on operations. Ensure the integrity of the data held on SHE Intranet Site and Reporting metrics and collate statistics and management reports from these sources. Support the area manager or SHE Manager by providing a single central source of competent advice on all SHE issues, ensuring consistency of approach by applying the designated standards across BAE Systems Saudi Arabia. Will carry out “Contractor Assessments” of Service Contractors in accordance with the process defined within the Standard. Provide competent advice and guidance at SHE Committee Meetings. Will assist in the attainment and maintenance of relevant international standards as set by the Business i.e. 45001/14001 etc. Where required, deliver mandated training as detailed within the “SHE Training” document such as SHE Induction for new arrivals and transferees (all nationalities), Be Safe, Fire Awareness and Fire Warden Training. Will develop and deliver workplace specific training courses such as MH, WAH, COSHH, RA etc.; identified through risk assessments, accident investigations, trends analysis, or to support a particular programme or improvement.
Responsibilities
Assist risk assessors
Provide competent advice on safety aspects
Ensure data integrity on SHE Intranet
Collate statistics and management reports
Support area manager or SHE Manager
Requirements
Qualifications to register with the MHRSD as either an Occupational Health & Safety Practitioner or as a Professional
The IT & Business Systems Support Officer keeps our everyday IT environment running smoothly, securely, and efficiently, providing Level 1 and Level 2 support for hardware, software, and access needs while managing customer service platforms like Zendesk.
Responsibilities
Provide Level 1 and Level 2 support to employees, troubleshooting hardware, software, network, and connectivity issues.
Manage user accounts, permissions, and access controls including onboarding and offboarding.
Assist with the procurement, configuration, and deployment of IT equipment.
Maintain IT asset registers, software records, and equipment allocation documentation.
Support system updates, endpoint protection, and access management.
Provide responsive first- and second-line support across hardware, software, user access, collaboration tools and connectivity, and contribute to system rollouts and process improvements.
Responsibilities
Provide responsive first- and second-line support across hardware, software, user access, collaboration tools and connectivity.
Own issues through resolution, keeping people informed and escalating complex problems to the IT & Infrastructure Manager when needed.
Set up new starters for success, including device provisioning, account creation, access, and a smooth first-day technology experience.
Support offboarding by coordinating access removal, device return and accurate records.
Support Microsoft 365, Entra ID, Intune, Exchange, Teams and related workplace technologies.
Provide Tier I/II software and hardware support, troubleshoot issues, manage workstations, assist with audiovisual setups, and participate in on-call rotation.
Compensation
The pay range for this position is $22.00 - $27.00/hr.
Responsibilities
Mentor Junior IT Staff and provide end-user training on new technologies
Assist in File restores
Work with IT Infrastructure for basic network status and port activation
Escalate and collaborate with IT Team lead on critical incidents
Diagnose and resolve high level technical issues related to hardware, software, and network infrastructure
Requirements
High school diploma or equivalent
Associates or Bachelors Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field
As an Information Systems Engineer, you will help transform our existing architecture to new public cloud architecture with a focus on Azure.
Responsibilities
Engage with Pre-Sales, Sales, and SAS Cloud support teams to understand key customer requirements
Provide overall Engineering support for the hosting environment, including direct support for hosting customer escalations and as a member of the hosting on-call support team
Work with the Compliance team for audit evidence, CIS benchmarks, and other compliance requirements for our regulated hosting environments
Work with Azure APIs for automation/integration of standard, supported services
Assess complex technical and business requirements and take ownership of projects with minimal guidance
Requirements
Bachelor’s degree in computer science or a related quantitative field
Nice to have: Azure Solutions Architect Expert
Nice to have: large-scale multi-platform enterprise systems
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