Lead UI modernization and architecture for Lattice EDA tools, driving migration of legacy UI codebases to modern platforms such as QT, while ensuring high performance, accessibility, and user experience excellence.
Responsibilities
Lead UI modernization initiatives
Drive migration of legacy UI codebases into newer, scalable platforms
Define future‑facing user experiences across platforms
Translate marketing requirements into UI architecture and UX flows
Own design intent throughout implementation
Requirements
BS/MS/PhD in Computer Science, Electrical Engineering, HCI, or related field
As a Principal Software Engineer in the Platform Software group, you will be instrumental in designing and developing our cutting‑edge Next‑Generation Firewall platforms.
Responsibilities
Lead the end‑to‑end design, development, and deployment of software for Next‑Generation Firewall platforms, from concept to field deployment.
Develop and maintain platform software, including kernel/user‑space drivers, platform security features using TPM, and third‑party switch/fabric provisioning.
Proactively collaborate and exchange information with cross‑functional teams including Hardware, ASIC, QA, and Manufacturing to ensure seamless platform integration.
Challenge the status quo by proactively identifying and advocating for product improvements, innovations, and new features based on internal and external feedback.
Simplify complex systems by developing consistent, maintainable platform software across all Next‑Gen Firewall platforms.
Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Locations (2)
Andover, Massachusetts, United States
Wilmington
Compensation
The base range for this position in the posted location is $82,000.00 - $113,300.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience.
Responsibilities
Serve as a technical escalation point for live site operations, helping troubleshoot and resolve system issues in alignment with severity levels and response SLAs.
Support incident response activities, including triage, escalation coordination, issue mitigation, and communication with internal stakeholders.
Partner with Software, Hardware, Systems, Controls, and Operations teams to diagnose and resolve production-impacting issues.
Monitor system performance, respond to alerts, and help maintain high system availability and reliability.
Document incidents, resolutions, root cause findings, and corrective actions to support continuous improvement.
Senior Technical Support Engineer specializing in SASE with a primary focus on Palo Alto Networks Prisma Access.
Responsibilities
Lead the resolution of critical and complex technical issues involving Prisma Access, GlobalProtect, and cloud‑managed service configurations.
Debug complex routing and connectivity issues across hybrid environments, including SD‑WAN integrations and BGP peering, ensuring seamless service.
Perform deep‑div packet analysis (Wireshark) and log analysis to provide comprehensive Root Cause Analysis (RCA) for high‑priority incidents.
Act as a designated technical point of contact and advocate for premium enterprise accounts, ensuring their SASE deployment aligns with best practices.
Proactively collaborate and exchange information with Product Management and Engineering to influence product improvements based on customer feedback.
Requirements
Nice to have: Palo Alto Networks certifications PCNSA PCNSE PCSAE
Nice to have: Cisco CCNP CCIE
Nice to have: CISSP
Nice to have: Identity provider integrations SAML 2.0 Okta Azure AD
Lead technical support and implementation for Palo Alto Networks SASE solutions, acting as primary customer contact and driving adoption, integration, and issue resolution.
Responsibilities
Guide customers through adoption and integration of SASE products
Provide real‑time technical support and strategy
Coordinate with engineering teams to resolve escalations
Advise on Cloud Security Change Management and governance
Build risk mitigation plans with account teams
Requirements
BS/MS in Computer Science, Electrical Engineering, Computer Engineering or related technical field