- Chesapeake, Virginia, United States
- On-site
- Full-time · Associate
- $77K–$96K per year
- 1–3 years
Accountable for maintaining the business processes and systems impacting the Supply Chain technology landscape such as WMS, warehouse automation/WCS solution, transportation system, manufacturing/logistics platform, or other transaction-heavy enterprise application.
Compensation
Projected Salary Range: $76,500 - $95,500. 20% annual bonus opportunity + other incentives
Responsibilities
- Accountable for administration, maintenance, monitoring, and operational oversight of assigned software applications
- Lead resolution of incidents - Assess business impact, capture relevant identifiers and timestamps, reproduce or isolate the failure, coordinate responders, restore service, validate downstream recovery, and document the outcome, and engage other IT teams and vendors as needed
- Make decisions to apply suitable changes in production systems to help business perform their functions
- Research and troubleshoot end-to-end business flows rather than a single application screen
- Monitor and support interfaces among software systems
Requirements
- Nice to have: Retail operations support
- Nice to have: Catalyst
- Nice to have: Manhattan
- Nice to have: Blue Yonder
- Nice to have: Korber
Skills
Benefits
- 20% annual bonus
- other incentives