Design, deploy, and support virtualization and container platforms. Manage Hyper-V/Openshift environments, automate operations, and help migrate workloads to modern container platforms.
Responsibilities
Build and maintain Openshift/Hyper-V clusters, including live migration, replication, and capacity planning
Automate provisioning and configuration with Ansible, Terraform, and PowerShell
Build CI/CD and GitOps pipelines (Jenkins, Tekton, ArgoCD)
Monitor platform health and troubleshoot performance, networking, and storage issues
Apply security and access controls (RBAC, SCC, patching)
Requirements
Nice to have: Java
Nice to have: Spring Boot
Nice to have: Go
Nice to have: Red Hat certifications (EX280, EX180)
Senior Technical Support Engineer, Observe by Snowflake
Compensation
The estimated base salary range for this role is $136,000 - $178,500. Additionally, this role is eligible to participate in Snowflake’s bonus and equity plan.
Responsibilities
Deliver expert-level technical support to customers through phone, email, and chat.
Troubleshoot and resolve complex technical issues involving our observability platform, integrations, and customer environments.
Partner with engineering teams responsible for performance to become the subject matter expert on performance issues related to components like dashboards, monitors, and datasets.
Help to design and build AI skills that increase technical support engineering productivity, quality and speed.
Own and manage high-priority escalations, coordinating with engineering and product teams to drive resolution.
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related technical field.
Nice to have: Observability tools (Prometheus, Grafana, Jaeger, Loki)
Nice to have: OpenTelemetry
Nice to have: Terraform
Nice to have: CI/CD tools (GitHub Actions, Jenkins)
Build and maintain the platform and infrastructure for Emergent’s autonomous coding agents, ensuring stability, observability, and scalability across Kubernetes and cloud environments.
Responsibilities
Maintain stability of distributed microservices on Kubernetes and cloud providers
Manage Kubernetes workloads with ArgoCD, deploy, monitor, and troubleshoot application syncs
Debug and resolve complex Kubernetes issues across clusters
Manage CDN and edge infrastructure for performance and traffic management
Automate infrastructure lifecycle operations and workflows
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