Responsible for monitoring, maintaining, automating, and optimizing client infrastructure while serving as a key contributor to incident response, service reliability, cybersecurity initiatives, and operational excellence.
Locations (2)
Frederick, Maryland, United States
Tysons Corner, Virginia, United States
Responsibilities
Proactively monitor client environments
Identify, investigate, and remediate performance, availability, and capacity issues
Validate the health and functionality of backup systems
Respond to alerts generated by monitoring and management platforms
Investigate and resolve incidents within established SLAs
Requirements
Bachelor's degree in Computer Science or related field
Collaborate with Network Architects to develop and advance NASA's enterprise voice and collaboration architecture.
Partner with AEGIS engineering teams across NASA centers to modernize voice network services in accordance with established standards and best practices.
Evaluate, test, and validate approved voice and collaboration technologies for deployment within the NICS contract environment.
Administer and support NASA's enterprise SIP infrastructure, including Session Manager Edition (SME), Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Presence Server (CUPS), Cisco Unified Border Element (CUBE), Analog voice gateways, MS Teams Telephony.
Senior IT Engineer responsible for developing, modifying, and maintaining MES applications for semiconductor manufacturing.
Compensation
Starting Salary Range: $92,220 to $124,664 per year (for new hires). Full Position Range: $92,220 to $135,480 per year. Sign-On & Relocation: This position is eligible for both a Sign-On Bonus and Relocation Assistance. Additional Incentives: performance-based profit sharing, incentive bonuses, and tuition assistance.
Responsibilities
Create and maintain IT systems for semiconductor manufacturing Fab, mainly focus on MES kernel systems.
Perform timely user issue troubleshooting and look for opportunities in system baseline improvement.
Represent IT to work with user group on total IT solutions in productivity and quality improvement.
Work in a team, multitasking and dynamic environment.
Provide off-hours and weekend on-call support during regular shift.
Requirements
Bachelor's in Computer Science
Bachelor's in Computer Engineering
Bachelor's in related Engineering fields
Nice to have: Operating systems/platforms (OS/2, DAE, AIX, Linux)
The Microsoft Platform Engineer serves as the technical SME and solution owner for our Microsoft 365 E5 and endpoint management ecosystem.
Compensation
The base salary range for this position is $145,000 - $155,000 on a full-time schedule. Along with base compensation, Trupanion employees are currently eligible for monthly bonuses. In addition to base compensation, Trupanion wants all employees to be invested in Trupanion’s success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.
Responsibilities
Own the design, implementation, optimization, administer, and operational maturity of Microsoft 365 Apps (Exchange, Teams, Defender, Purview, Insights etc.), Intune, SCCM, application catalog services, endpoint compliance, and cloud patch management.
Engineer, administer, and optimize Microsoft Intune and Microsoft Configuration Manager/SCCM environments.
Lead endpoint management modernization efforts, including migration from traditional SCCM-heavy models to cloud-first or co-managed endpoint strategies.
Design and manage device compliance policies, configuration profiles, security baselines, and conditional access integrations.
Package, test, deploy, and maintain business applications through Intune, SCCM, Company Portal, and other approved distribution mechanisms.
Requirements
Nice to have: Microsoft 365 Certified: Endpoint Administrator Associate
Nice to have: Entra ID
Nice to have: Defender for Endpoint
Nice to have: Conditional Access
B
Senior Windows Systems & Active Directory Administrator
Senior Windows Systems & Active Directory Administrator responsible for administering, securing, and optimizing enterprise Windows Server and Active Directory environments while leading a team of infrastructure professionals.
Compensation
Rate: $60–$65/hour
Conversion Salary: $135,000 base + 10% bonus
Responsibilities
Administer, secure, and maintain enterprise-level Windows Server and Active Directory infrastructure.
Manage core Active Directory services including Domain Controllers, Group Policy, DNS, DHCP, PKI, replication, authentication services, and directory components.
Design, implement, and maintain Group Policy Objects to support security, configuration management, and operational consistency.
Monitor and optimize the performance, availability, and reliability of Windows Server and Active Directory environments.
Troubleshoot complex system, authentication, replication, and directory-related issues across enterprise infrastructure.
Requirements
Nice to have: Leading teams of 10+ infrastructure professionals
Lead IT Support Specialist providing high-touch, white‑glove technical support to executive leadership and serving as a senior escalation point for complex issues.
Compensation
We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
Responsibilities
Perform daily system monitoring, verifying the integrity and availability of hardware, server resources, systems, and key processes; review system and application logs to ensure operational stability.
Provide OS, application, hardware, VoIP, and collaboration support for on‑site and remote users, serving as a senior escalation point for complex issues.
Deliver high‑touch, white‑glove technical support to executive leadership, including proactive troubleshooting, confidentiality, and rapid response.
Provide advanced audio/video conferencing and meeting room support, ensuring seamless executive meetings, presentations, and hybrid collaboration sessions.
Perform desktop/laptop hardware upgrades and manage hardware and software inventory lifecycle processes.
Requirements
Bachelor's degree in Computer Science or related field
Nice to have: A+
Nice to have: Network+
Nice to have: Server+
Nice to have: MCP
Skills
G
Senior .NET Support, Maintenance, and Development Resource
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