DevOps / Platform Operations Engineer responsible for incident response, deployment management, and platform modernization for a global publisher platform.
Responsibilities
Own escalated production incidents (P1/P2) from first diagnosis to permanent fix
Install and update customer environments – new installations, version upgrades, and EBF and patch rollouts
Run and troubleshoot KDM deployments, including configuration runs, pre-deployment job handling and failed service starts
Onboard and offboard customer tenants across test and production multitenant environments
Keep the build and release chain healthy – Jenkins pipelines, GitLab, Artifactory, SonarQube and build hosts – and remove risks such as hardcoded credentials
Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments; drive an automation-first culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems; implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets; act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses; partner with Engineering and partner teams to conduct operability reviews.
Locations (2)
San Jose, California, United States
Bellevue, Washington, United States
Compensation
$115,500—$165,000 USD
Responsibilities
Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments while driving an automation-first culture and improving observability and incident response for Zscaler’s global platform.
Locations (2)
San Jose, California, United States
Bellevue, Washington, United States
Compensation
$133,000—$190,000 USD
Responsibilities
Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
Partner with Engineering and partner teams to conduct operability reviews
The Network Engineer will provide critical operational support for the organization's enterprise network infrastructure during a temporary leave coverage period. The role is operations-focused centered on day-to-day network administration, troubleshooting, and infrastructure support.
Compensation
$55.00 - $65.00/hr
Responsibilities
Administer and support the organization's Cisco-based network infrastructure, ensuring reliable connectivity across multiple locations and critical business systems.
Manage and maintain Cisco Firepower firewall environments, including implementing firewall rule changes, access requests, and security policy updates.
Support load balancing technologies, including configuration changes, maintenance activities, and troubleshooting efforts to ensure application availability.
Monitor, investigate, and resolve network performance issues, outages, and connectivity problems within production environments.
Perform break/fix support and operational maintenance activities across routing, switching, firewall, and load balancing technologies.
Provide operational support and administration for a complex enterprise network environment, ensuring stability, security, and application availability across multiple locations.
Compensation
The pay range for this position is $55.00 - $65.00/hr.
Responsibilities
Administer and support Cisco-based network infrastructure
Manage and maintain Cisco Firepower firewall environments
Execute firewall policy modifications
Monitor, investigate, troubleshoot, and resolve network performance issues
Maintain and support Cisco routing and switching infrastructure
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