Provide high-quality administrative and HR support to concession colleagues, acting as a first point of contact for queries and ensuring a consistently excellent customer experience.
Responsibilities
Providing first-class customer service and HR support to concession colleagues across multiple HR channels
Managing and responding to queries through shared mailboxes and case management systems, ensuring timely resolution
Maintaining accurate colleague records and supporting administrative processes within HR systems, including Workday
Supporting reward card administration and helping deliver a seamless colleague experience
Contributing to service improvements, project work and team objectives while meeting key service levels and performance targets
Requirements
Nice to have: Experience in shared services environment
Provide dedicated support to Talent Acquisition Partners across sourcing, candidate screening and interview scheduling, and may take ownership of the end-to-end recruitment process for a number of roles.
Compensation
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool.
Responsibilities
Support Talent Acquisition Partners with end-to-end recruitment coordination, including job postings, scheduling interviews, and providing feedback
Review resumes and conduct initial screening calls with candidates to assess qualifications, experience, and fit against role requirements
Work closely with the Talent Acquisition Partners and Hiring Managers to understand recruitment needs
Utilize various sourcing techniques to attract qualified candidates, including job boards, social media, networking and referrals
Assist with preparing look books of candidate profiles in PowerPoint for review where applicable
Requirements
Nice to have: ATS
Nice to have: LinkedIn Recruiter
Nice to have: Knowledge of asset management or financial services industry
Provide HR support and manage HR processes for the AMER region in a remote capacity.
Compensation
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
Responsibilities
Answer team members’ questions and respond to requests regarding employment and contracts
Maintain HRIS accuracy and timeliness
Own global projects such as engagement, training or culture initiatives
Partner with managers and employees to support HR processes
Process new hires and onboarding documentation
Requirements
Bachelor's degree in Human Resources or related field
The Specialist II performs established tasks that require discretion, critical problem-solving, and cross-functional collaboration. They resolve issues related to Benefits, Compensation, Talent Management, and other HR topics, primarily focused on reporting and people analytics requests.
Responsibilities
Respond to and resolve complex, escalated teammate inquiries, collaborating cross-functionally to provide service excellence.
Perform established tasks that require discretion and critical thinking.
Resolve minor conflicts and roadblocks independently, achieving assigned goals while ensuring a seamless, high-quality service experience.
Act as a subject matter resource, coach, and trainer for Tier 1 Specialists.
Assist with delegating tasks when appropriate and takes responsibility for reviewing work to ensure accuracy and consistency.
Coordinate all logistical aspects of the Talent Acquisition process and serve as a liaison for recruiters, tracking candidate progression and supporting onboarding activities.
Compensation
The pay range for this position is $25.00 - $30.00/hr.
Responsibilities
Coordinate all logistical aspects of the Talent Acquisition process
Serve as liaison for recruiters and respond to general recruiting inquiries
Track candidate progression in the applicant tracking system (SAP/SuccessFactors) and update statuses as required
Update and maintain candidate profiles
Coordinate the interview process for both internal and external candidates
The K-12 Office Manager provides day-to-day administrative, payroll, HR, recruiting, reporting, and operational support for the K-12 Division.
Compensation
Salary: $60,000
Responsibilities
Manage and coordinate the work of six Regional Operations Support associates
Serve as the primary point of contact for K-12 questions and inquiries involving Human Resources, Payroll, Finance, Sales, Client Success, Operations, and the Corporate Office
Monitor daily unauthorized punches and ensure corrections are completed by close of business and within weekly payroll deadlines
Enter and maintain PTO requests, track site-level PTO accuracy, explain vacation accrual policies
Process or coordinate personnel updates in Employee Central
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