Facilitate Agile rituals, protect the team from external disruptions, support the Product Owner in backlog prioritization, promote Agile culture, implement tracking indicators, and ensure reporting to steering committees.
Responsibilities
Facilitate Agile rituals
Protect the team from external disruptions to ensure total focus on Sprint goals
Support the Product Owner in backlog prioritization by integrating specific business challenges
Promote Agile culture and mindset among all stakeholders
Implement relevant tracking indicators (Velocity, Capacity, Time-to-Market) and ensure reporting to steering committees
Requirements
Graduate of a leading engineering or business school, or holding a Master 2 degree specialized in IT Systems or cloud/infrastructure environments
Senior technical resource for complex end‑user issues across hardware, software, and enterprise applications.
Compensation
$115,000 - $145,000
Responsibilities
Serve as senior technical resource for complex end‑user issues requiring advanced troubleshooting across hardware, software, and enterprise applications.
Handle tier 1 escalations and provide technical guidance to junior helpdesk staff.
Triage and prioritize incoming requests via phone, email, messaging, and service desk system, making independent decisions on escalation paths for critical issues.
Document comprehensive technical solutions and develop knowledge base articles to improve team efficiency and reduce repeat incidents.
Contribute to process improvement initiatives and standardization of support procedures.
Requirements
Bachelor’s degree in Computer Science, Management Information Systems, or a related field
Support end‑user computing (EUC) for Cboe associates, including hardware, software, and cloud solutions, while automating processes and improving service delivery.
Compensation
Salary Ranges (applicable for US locations only) At Cboe, we are committed to providing a competitive, transparent, and market‑informed total rewards program. The anticipated base salary range for this role is $-$, with actual compensation determined by job‑related factors such as skills, relevant experience, education, internal alignment, and location.
Responsibilities
Support point‑of‑contact for EUC escalated issues
Troubleshoot Dell, Microsoft, Apple workstations and laptops
Provide Windows, macOS, and Linux OS support
Manage Azure Cloud technologies configuration and support
The IT Manager leads day-to-day IT operations and the IT team, owning technology strategy, infrastructure reliability, cybersecurity, regulatory compliance, and modernization across Microsoft-centric on-premises and cloud environments.
Compensation
Pay: $110,000 - $140,000 annually
Responsibilities
Supervise, mentor, and support assigned IT staff
Conduct performance evaluations and facilitate professional development opportunities
Foster a collaborative and innovative work environment
Support Delta Medical Systems quality policy through compliance with quality management system documentation
Develop and implement IT strategies that align with business goals
Administrieren und entwickeln Sie unsere Windows-Server- und Clientlandschaft weiter und betreuen Sie die darauf eingesetzten Anwendungen
Compensation
ein Bruttojahresentgelt für 38,5 Wochenstunden ab 43.000,- EUR
Responsibilities
Administrieren und entwickeln Sie unsere Windows-Server- und Clientlandschaft weiter und betreuen Sie die darauf eingesetzten Anwendungen
Paketieren, testen und verteilen Sie Software mit Matrix42 sowie Microsoft Intune und automatisiere wiederkehrende Abläufe
Planen und steuern Sie das Update- und Patchmanagement für Clientbetriebssysteme, Anwendungen, Treiber und Firmware
Betreuen Sie Microsoft Active Directory, Entra ID, Exchange und Intune in Zusammenarbeit mit Ihren Kollegen
Koordinieren Sie die technische Einführung neuer Anwendungen - von der Abstimmung mit Kunden, Fachbereichen und Softwareanbietern bis zur Einrichtung, Dokumentation und Übergabe in den Betrieb
Requirements
Ausbildung im IT-Bereich abgeschlossen haben oder eine vergleichbare Qualifikation durch praktische Berufserfahrung mitbringen
Provide comprehensive support across all IT workplace services for BMG teams throughout European offices as part of the global Service Delivery team.
Responsibilities
Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta.
Manage tickets and workload effectively through ITSM tools such as Jira and Confluence, ensuring timely and user-focused updates.
Contribute to the team’s knowledge management platform by creating and maintaining processes, technical guides, and how-to documentation.
Participate in Incident, Problem, and Change Management for IT Support and Workplace services.
Collaborate on projects led by the IT Support and Workplace function.
Requirements
Bachelor’s degree in Computer Science, a related technical field, or an equivalent combination of education and practical work experience
The Help Desk Manager is responsible for maintaining an efficient and well-regarded IT help desk, providing excellent customer service and technical support. This role ensures the smooth operation of staff and student devices, prepares devices before each school year, and maintains an accurate inventory of IT assets.
Responsibilities
Take responsibility for the smooth running of staff- and student-facing desktops, laptops, tablets, AV equipment, operating systems, and applications in offices and classrooms.
Monitor the school help desk in support of staff and students.
Take ownership of tickets, set appropriate priorities, and maintain regular communication.
Provide IT onboarding for new employees and technical training for staff.
Organize, support, and manage student devices, including MacBooks and iPads.
Requirements
Degree qualified and/or relevant professional qualification and experience
Lead Microsoft Intune administration and engineering, including policy creation and management, application deployment, device compliance, and conditional access configurations.
Responsibilities
Lead Microsoft Intune administration and engineering
Use modern software engineering tools including VS Code, Gitlab, and Atlassian Suites for ticketing and documentation, development, and testing software
Implement and manage Microsoft Endpoint Manager (Intune + SCCM) for comprehensive endpoint management
Manage device enrollment, policy management, application deployment, compliance enforcement, and conditional access across the enterprise
Administer InTune AutoPilot for modern device provisioning and deployment
Requirements
B.S. degree
Nice to have: Scrum
Nice to have: Master’s degree in computer science or related field
Nice to have: CI/CD build pipelines for mobile targets
EUC EngineerNewCboe Global Markets · Overland Park, US
IT ManagerNewDelta Medical Systems · Brookfield, US
3846290-Assistant ManagerNewEXL · Noida, India+4 more
IT Support & Workplace (ITSW) Agent (f/m/d)NewBMG · Berlin, Germany
Help Desk ManagerNewNord Anglia Education · Houston, US
Senior Mobility EngineerNewSAIC · Sterling, US