Security engineer responsible for penetration testing, AI security, identity and device security, security operations, IT engineering and support within a financial consultancy.
Responsibilities
Penetration test own estate and client systems
Coordinate external penetration and phishing tests
Set AI security controls for staff and agents
Administer Microsoft Entra ID and Conditional Access policies
Manage device compliance with Intune and Defender for Endpoint
Manage and improve the delivery of HPC and research IT services, ensuring stability, incident response, change management, and service level compliance.
Responsibilities
Oversee day‑to‑day service operations
Coordinate incident, major incident, change, problem, and service request processes
Manage vendor and internal team coordination
Drive root‑cause analysis and service improvements
Monitor SLA performance and conduct service reviews
Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related discipline
Provide first‑level technical support to users across the organization, including device setup, troubleshooting, and IT asset management.
Responsibilities
Assist with first‑level technical support for hardware, software and connectivity issues
Help users troubleshoot laptops, desktops, printers, mobile devices and workplace applications
Log and track support requests through the IT ticketing system
Assist with device setup, configuration and deployment
Support software installation, updates and basic device troubleshooting
Requirements
Diploma or Bachelor's Degree in Information Technology, Information Systems, Computer Science, Computer Engineering, Cybersecurity or related disciplines
Lead L3 application support activities, providing technical guidance, troubleshooting expertise, and mentoring to team members, with strong hands-on experience in .NET Full Stack Development.
The Junior Support Analyst provides first-level operational and technical support for software, APIs, AI applications, and machine learning-enabled products. The role focuses on ticket management, monitoring, troubleshooting, documentation, user communication, incident coordination, and continual improvement.
Responsibilities
Receive, review, categorize, prioritize, and update support tickets.
Gather information required to reproduce and diagnose reported issues.
Resolve common incidents and service requests using approved procedures and runbooks.
Escalate complex issues with logs, reproduction steps, findings, actions taken, and business impact.
Maintain timely, accurate, and professional communication with users and stakeholders.
As the Principal Product Manager for RunOn Cloud AI Agent, you will own the end-to-end product vision, lifecycle, and roadmap for Cisco’s flagship infrastructure AI assistant.
Compensation
The starting salary range posted for this position is $194,600.00 to $285,700.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$194,600.00 - $328,600.00
Non-Metro New York state & Washington state:
$179,000.00 - $294,000.00
Responsibilities
Define and drive the multi-quarter strategy and roadmap for RunOn Cloud AI Agent in Jira Align and Jira Cloud, aligning platform deliverables with EAIPI leadership priorities, Cisco IT milestones, and developer productivity goals.
Evaluate feature requests for their holistic impact across the broader Enterprise AI ecosystem.
Partner with Principal Architects, Engineering Managers, InfoSec, Privacy, and Legal to guide architectural proposals through the Architecture Review Board (ARB).
Drive the product definition for Agent Registry and IDE and agent-client integrations.
Lead incident response efforts, analyze threat data, and implement solutions to mitigate cybersecurity risks.
Compensation
The starting salary range posted for this position is $124,400.00 to $163,200.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Responsibilities
Monitor, identify, investigate, and analyze cybersecurity incidents
Evaluate event flows to identify common risks and develop solutions
Log, track, and analyze data for incident resolution
Implement effective incident response procedures and maintain ticketing systems
Collaborate with Incident Managers, product engineering teams, and other security teams to meet SLAs and KPIs
Requirements
Bachelor’s degree in Computer Science, Information Security, or a related field
Nice to have: penetration testing
Nice to have: vulnerability scoring systems like CVSS or EPSS
Own the strategy and roadmap for a significant Fleet Operations product area — e.g. provisioning and bring-up, fleet health and telemetry, incident and repair workflows, firmware and lifecycle management, or capacity and inventory.
Compensation
Salary Range
$200,000—$280,000 USD
Responsibilities
Own the strategy and roadmap for a significant Fleet Operations product area
Lead multi-sprint, cross-functional initiatives from problem framing through rollout across live GPU clusters
Turn operational ambiguity into product: shadow on-call rotations, ride along with support and repair workflows, and translate recurring toil into tooling, automation, and platform capabilities
Define the metrics that matter for a GPU fleet — availability, utilisation, MTTR, time-to-bring-up, hardware failure rates, support ticket deflection — and drive the roadmap against them
Partner with engineering on architecture and trade-offs for systems that span bare metal, orchestration, observability, and control planes
Requirements
Degree in computer science, engineering, or a related field
Nice to have: Cloud infrastructure
Nice to have: Bare-metal provisioning
Nice to have: Fleet or hardware lifecycle management
Own the day-to-day IT operations that keep our people productive and our environment secure, including onboarding, offboarding, access requests, password/MFA resets, endpoint management, and SaaS administration.
Locations (3)
Arlington, Virginia, United States
Washington, District of Columbia, United States
Maryland, United States
Responsibilities
Run onboarding and offboarding end-to-end: account provisioning, hardware setup, role changes, same-day deprovisioning, and device wipe and recovery.
Work the IT service desk queue in Jira Service Management, handling password and MFA resets, access requests, and troubleshooting within defined SLAs.
Write and maintain SOPs, runbooks, and knowledge-base articles.
Escalate security-relevant issues to the cyber team.
Administer macOS and Windows endpoints in Rippling MDM.
The Atlassian Senior Consultant will serve as a senior offshore functional and technical consultant for enterprise Atlassian engagements, combining hands-on Jira, Confluence and Jira Service Management expertise with consulting, governance and delivery leadership.
Locations (3)
Pune, Maharashtra, India
Bangalore, India
Hyderabad, Telangana, India
Responsibilities
Lead or co-lead offshore discovery, requirements analysis and solution workshops for Jira, Confluence and JSM.
Design Atlassian CoE operating models, governance cadence, roles/RACI, standards, decision rights and platform guardrails.
Define reusable project and service templates, issue hierarchies, fields, screens, workflows, schemes, permissions, automation standards and naming conventions.
Assess existing Atlassian environments, identify configuration and governance gaps, and develop pragmatic remediation and maturity recommendations.
Support Atlassian Cloud migration and transformation activities including current-state assessment, target-state design, onboarding and adoption planning.