Fuel First Due’s pipeline by executing outbound prospecting and responding to inbound leads, qualifying meetings, and collaborating with Account Executives and marketing to drive sales activity and pipeline growth.
Compensation
Salary: $60,000 + Commission
Responsibilities
Run outbound prospecting at volume: Execute multi-touch sequences across cold call, cold email, and LinkedIn against a defined target account list each week
Work inbound leads with speed: Respond to demo requests, content downloads, webinar registrants, trade show attendees, and live chat conversations within agreed SLAs
Build the account view: Use tools like ZoomInfo, NationGraph, Starbridge, and Pursuit to identify agencies in-cycle, map buying committees, surface trigger events, and personalize outreach
Own live chat: Engage in real time via Qualified, route serious buyers to the right next step, and capture context so nothing gets lost in the handoff
Run real discovery: Qualify on role, agency size, current systems, pain, fit, urgency, and authority — then book qualified meetings for the appropriate Account Executive
Requirements
Nice to have: familiarity with live chat platforms
Nice to have: knowledge of Fire, EMS, or public safety operations
Support members through phone, email, texting, live chat, and video banking, handling transactions, troubleshooting digital services, and providing loan application intake.
Compensation
Competitive total compensation aligned with experience
Responsibilities
Help members manage their financial lives through phone, email, texting, live chat, and video banking
Answer questions about deposit accounts, loans, credit cards, balances, transactions, and digital services
Process authorized transactions and loan payments by phone, provide payoff quotes, and assist with skip-a-payment requests and routine loan servicing
Support texting, live chat, and video banking while providing clear communication and timely follow-through
Help members use online and mobile banking and troubleshoot common digital service issues
Requirements
High school diploma or GED
Nice to have: credit union, banking, or comparable financial services experience
Lead design selling activities at a design center, managing a team of associates, driving sales, and ensuring high customer satisfaction.
Compensation
This position offers a starting base salary of $60,000 to $80,000, depending on experience. In addition to the base salary, EDL/DCL/SDCL and DSLs can earn monthly incentive compensation by demonstrating sales growth from prior periods.
Responsibilities
Partner with managers and designers to achieve goals and increase overall performance of the design center
Manage, develop, train and motivate a team of design associates while maintaining a high level of customer contact
Partner with each associate to manage design projects, customer contacts and relationships, sales volume, design consultant effectiveness and overall customer satisfaction
Review and provide feedback on design projects using technical and creative skills in color and space planning
Manage customer interactions across multiple channels, resolve inquiries, and contribute to service quality and operational excellence for UNIQLO Vietnam.
Compensation
Competitive salary, performance bonus, and comprehensive benefits package.
Responsibilities
Anticipate escalations and take ownership of incoming customer contacts across all channels, including phone, email, and live chat.
Use the knowledge base and available resources quickly and effectively to resolve customer issues end-to-end, capture data precisely, provide accurate solutions, and deliver excellent service that supports high customer satisfaction.
Troubleshoot operational issues and create action plans to address system and technology outages, site contingencies, and business continuity requirements promptly and effectively.
Leverage Voice of Staff (VOS) and Voice of Customer (VOC) data, reporting, and analytics to assess operational effectiveness and communicate insights and results to internal stakeholders and business leaders.
Identify opportunities for innovation and share best practices and recommendations to improve chatbot reliability and performance in collaboration with local and global teams.
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