Senior Application Support Engineer responsible for technical and business support of Citi applications, leading incident management, automation, and payment processing platform stability.
Responsibilities
Provide technical and business support for Citi applications
Maintain application systems in daily operations
Manage, maintain and support applications and operating environments
Perform start of day checks, continuous monitoring and regional handover
Perform same day risk reconciliations
Requirements
Bachelor’s/University degree or equivalent experience
Lead the architecture and design of complex OSS solutions for major telecom clients in Saudi Arabia, bridging business requirements and technical delivery.
Responsibilities
Lead end-to-end OSS architecture and design across Network Inventory Management, Performance Management, and Fault/Event Management domains
Drive design and implementation of Network Inventory solutions
Architect Performance and Fault Management solutions
Engage with senior client stakeholders to translate requirements into technical specifications
Design, develop, and implement customized Salesforce solutions across Sales, CPQ, Billing, and enterprise integrations.
Responsibilities
Design, develop, and deploy custom Salesforce solutions using Apex, Visualforce, and JavaScript with Lightning Web Components (LWC).
Collaborate with business analysts and stakeholders to translate requirements into technical specifications.
Build and maintain integrations between Salesforce and other enterprise systems using REST/SOAP APIs and middleware tools (e.g., MuleSoft).
Design and implement event-driven architecture using Platform Events, ensuring scalable, decoupled integrations and real-time data exchange across Salesforce and external systems.
Support and enhance Salesforce CPQ and Billing configurations to streamline quote-to-cash processes.
Requirements
Bachelor’s degree in computer science, Information Systems, or a related field.
Nice to have: Salesforce Platform Developer II certification
Design, architect, and lead implementation of Workday Financials with AI and automation focus.
Responsibilities
Assess current finance systems, applications, data flows, and processes to design a scalable future-state architecture centered around Workday Financials.
Lead the design and implementation of Workday Finance solutions aligned with organizational strategy and growth objectives.
Establish enterprise-wide Workday roadmap and technology governance strategy.
Define end-to-end system architecture including integrations, data models, security, and reporting frameworks.
Partner with Finance stakeholders to translate business requirements into scalable, efficient technical solutions.
Requirements
Bachelor’s degree in Computer Science, Information Systems, Finance Technology, or related field.
Senior SAP IT Engineer providing techno-functional leadership and technical oversight for SAP solutions in a large-scale enterprise Customer Transformation program.
Provide techno-functional oversight for SAP solution design, configuration, development, integration, and testing activities
Review solution designs to ensure alignment with SAP best practices, enterprise standards, and business requirements
Conduct and support fit-gap analysis to determine whether business requirements can be met through standard SAP capabilities or require configuration, extension, or customization
Identify opportunities to reduce unnecessary customization and promote scalable, maintainable SAP solutions
Review technical and functional designs produced by internal teams, systems integrators, and other third-party partners
Senior Salesforce IT Engineer to support delivery of enterprise Salesforce solutions within a large-scale Customer Contact Management transformation initiative.
Compensation
Rate: $65 – $70/hr (W2)
Responsibilities
Oversee end-to-end Salesforce solution delivery activities for the Customer Contact Management (CCM) workstream
Support implementations involving Salesforce Marketing Cloud, Salesforce Energy & Utilities Cloud, Salesforce Data Cloud/Data 360, and related Salesforce technologies
Partner with internal and third-party teams to ensure successful delivery of Salesforce capabilities
Oversee Salesforce application design, configuration, customization, and integration activities
Ensure Salesforce solutions align with business requirements and enterprise architecture standards
Requirements
Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
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