Build and maintain long-term, trust-based relationships with Customers, act as primary point of contact for strategic account discussions, identify and drive growth opportunities within existing accounts, collaborate with delivery teams on upsell and cross-sell initiatives, monitor Customer satisfaction, align expectations, translate business needs into action plans, partner with Project Managers, support contract extensions, contribute to long-term account development strategies, facilitate communication, and drive continuous improvement in Customer engagement processes.
Responsibilities
Build and maintain long-term, trust-based relationships with Customers
Act as the primary point of contact for strategic account discussions
Identify and drive growth opportunities within existing accounts
Collaborate with delivery teams on upsell and cross-sell initiatives
Monitor Customer satisfaction and proactively mitigate risks
Provide operational leadership for the Church Planting Core Initiative, overseeing logistics, financial systems, and strategic implementation.
Locations (2)
Canada
United States
Compensation
The starting salary for this position is $65,701/year USD or $68,384/year CAD.
Responsibilities
Provide operational leadership for the Church Planting Core Initiative, overseeing logistics and technical support.
Foster relationships with key partners as the primary liaison to support the Church Planting Core Initiative.
Assist with the annual planning and budgeting process, ensuring alignment with the initiative’s strategic goals.
Manage financial administration and processing for the Church Planting Core Initiative, ensuring accuracy across budgets, invoices, reimbursements, expense reporting, contracts, and program services.
Oversee operational systems and processes for Core Initiative metrics, including data collection and reporting for timely and accurate decision-making.
The role is responsible for stocking merchandise, organizing the sales floor, performing inventory tasks, and providing customer service and support.
Responsibilities
Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
Support team members by performing routine inventory tasks and following established procedures.
Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
The Manager-Business Operations acts as an adjunct leader and coordinator and supports initiatives and projects. Implements strategic and operational initiatives by effectively managing projects to achieve desired results.
Responsibilities
Implements identified strategic and operational initiatives.
Acts as subject matter expert for and operationalizes initiatives such as quality, cost and utilization projects, regulatory standards and specifications.
Engages with key stakeholders, participates in meetings, and acts as point of contact to ensure collaborative relationships and focus to optimize results.
Coordinates the planning, design, and execution of initiatives and projects identified by senior leadership and/or department leadership.
Coordinates collaboration between a variety of stakeholders to see projects to successful implementation.
Requirements
Bachelors in Nursing
Bachelors in Business Administration
Masters in Nursing
Masters in Business Administration
Nice to have: Project Management Professional (PMP)
The Assistant Store Leader – Operations works closely with the Store Leader to ensure the store is operationally sound, business results are achieved, and exceptional customer service is provided consistently.
Compensation
$34.00 / hour
Responsibilities
Support daily business operations with a strong focus on Operational Excellence
Oversee all Back of House operations, including shipment, new flow, inventory accuracy, and back room/offsite organization
Manage replenishment, size integrity, and product availability
Own damage processing, returns, and ensure accuracy in all inventory related responsibilities
Maintain and manage all store supplies, equipment, and technology
Retail Store Coordinator to lead and inspire to deliver outstanding customer experiences in a fast-paced, dynamic environment.
Compensation
Hourly range: $19.95-$24.94 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Responsibilities
Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.
The expected base salary range offered for this role is $55,000-$65,000.
Responsibilities
Own the end-to-end process for enrolling new providers with our health plan partners, supporting newly hired clinicians on all requirements for licensing, credentialing, and enrollment
Work closely with new clinical hires and our third-party vendor to manage new license applications and license renewals
Partner with the Licensing, Credentialing, and Enrollment team to enroll providers with payers across existing and new markets
Identify opportunities to improve our licensing, payer credentialing, and enrollment processes to shorten the time for clinicians to start seeing patients
Lead and deliver cross‑functional projects across TurnCare, driving planning, execution, and governance to support product, engineering, and business initiatives.
Compensation
$120,000 - $150,000 Annually
Responsibilities
Lead multiple concurrent projects from kickoff through completion
Define project scope, milestones, dependencies, timelines, and deliverables
Build and maintain project plans, roadmaps, Gantt charts, status dashboards, and burndown tracking
Apply Agile, Scrum, Kanban, waterfall, or hybrid delivery approaches
Assign tasks, establish deadlines, and help teams stay accountable
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