Design and develop firmware enhancements, security features, and resolve defects for HPE Integrated Lights Out (iLO) products.
Responsibilities
Design limited enhancements, updates, and programming changes for firmware subsystems
Develop new security features for iLO Manageability Firmware
Resolve quality issues and defect fixes in product releases
Participate in agile team delivering new features/enhancements
Analyze design and determine coding, programming, and integration activities
Requirements
Bachelor's or master’s degree in Electronics & Communication is preferred. Computer Science, Information Systems, Electrical Engineering, or equivalent would be considered.
Serve as a technical escalation point for complex customer issues involving cloud networking, connectivity, security, and performance across multi-cloud environments.
Work closely with Sales, Solution Engineering, and Product Engineering teams to manage, troubleshoot, and resolve advanced technical issues for Aviatrix enterprise customers.
Lead the end-to-end resolution of complex customer problems related to deployment, integration, optimization, and upgrades of Aviatrix solutions.
Provide hands‑on, production‑level support, including live troubleshooting sessions, packet analysis, and root cause analysis for critical customer incidents.
Act as the first line of defense for high‑priority and escalated cases, coordinating with Engineering and Solution Engineering teams to ensure timely resolution.
DevOps Engineer II responsible for designing, implementing, and managing hybrid infrastructure, CI/CD pipelines, and mentoring junior team members.
Responsibilities
Design, implement, and manage infrastructure as code for significant product features across cloud and on-premises systems.
Ensure the reliability and feasibility of infrastructure designs by collaborating closely with design and engineering teams.
Optimize CI/CD pipelines for maximum value, speed, and alignment with strategic goals for hybrid deployments.
Collaborate closely with stakeholders, designers, and the development team to define infrastructure requirements and deliver integrated software solutions.
Clearly and regularly communicate infrastructure decisions, progress, and challenges with management and cross-functional teams.
Requirements
Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
Nice to have: experience with machine learning or AI-powered products