The Network Engineer is responsible for designing, implementing, and maintaining network environments for a large cable and telecommunications operator, focusing on routing, switching, security, and performance optimization.
Responsibilities
establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards
design and implement new solutions and improve resilience of the current environment
maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization
undertake data network fault investigations in local and wide area environments using information from multiple sources
secure network systems by establishing and enforcing policies, and defining and monitoring access
Skilled Software Test Engineer responsible for Manual and Automation testing to ensure software quality and reliability through test plans and automated scripts.
Responsibilities
Analyze requirements and create comprehensive test plans and test cases
Implement functional, integration, regression, system, and UAT testing
Identify, document, and track bugs using a defect tracking tool (e.g., JIRA, Service Now)
Perform cross-browser and cross-platform testing in Chrome, Firefox, Edge, Safari
Validate UI/UX consistency, responsiveness, and functionality across different screen resolutions
Requirements
Bachelor’s degree in computer science or a related field
The Technical Infrastructure Program Manager (TIPM) manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT.
Responsibilities
Define program mission, vision, and objectives; manage program roadmaps and contribute to annual planning narratives for your organization
Lead complex infrastructure builds across multiple teams within a VP organization, identifying technical design issues and providing actionable feedback to engineering teams
Influence resource allocation and team priorities through data-driven analysis and stakeholder alignment
Streamline and eliminate excess process while driving organizational efficiencies across the program portfolio
Mentor program managers, provide technical guidance, and contribute to team development through promotion assessments and knowledge sharing
Provide contracted support to the Department of Veterans Affairs Office of Information and Technology, managing administrative and operational functions.
Compensation
Salary Range: 90K-100K
Responsibilities
Coordinate and facilitate meetings, document minutes, and follow up on action items
Support and report to the Operations Manager to prepare and revise VA and GCIO reports and presentations
Assist the Operations Manager in collecting data call responses
Provide subject matter expertise in risk management
Develop, gather, and disseminate technical information among business and technical customers
Requirements
Bachelor’s degree in Engineering or related scientific or technical discipline
Nice to have: VA tools such as JIRA, Service Now, Teams and SharePoint
Technical owner and manager of a team of developers, providing technical guidance and leading development for the Service Now platform.
Responsibilities
You are the technical owner and manage a team of developers assign their tasks and provide technical guidance as needed.
Mentor and lead a team of developers.
Participate in requirement discovery with clients design and develop solutions for the Service Now platform ranging from current feature enhancements and bug fixes to full application suite deployment.
Carry out agile sprint-defined development tasks to support release cycles including execution of development unit testing functional testing and overall peer review of team member work.
Reviews design and code per sprint to ensure quality.
Position summary: The Incident Management Analyst is responsible for the overall coordination of the incident management process, in particular when there are major incidents. This role is also responsible for the coordination of the investigation onto root cause, identifying workarounds and following up for permanent resolution.
Qualifications required:
2+ Years’ experience designing and executing incident/problem management processes.
2+ Years’ experience with an IT Service Management ticketing system.
1+ Years’ Service Now Experience
2+ Years of NOC Experience
Must be process driven, detail oriented and organized in both thought and practice
Excellent verbal and written communication skills
Excellent active listening skills
Strong analytical and problem solving skills
Qualifications desired:
Must have a professional demeanor and be able to effectively work with internal and external customers, vendors and staff
Ability to work under pressure and handle conflicting priorities
Excellent time managements skills
Experience with TCH technologies
Evidence of strong documentation skills
Project management and MS Office experience a plus
Essential functions and responsibilities:
Contributes to planning and managing support for incident management tools and processes
Coordinating interfaces between incident management and other service management processes
Is the backup to the Incident manager for the managing of major incidents
Participates in maintaining incident/problem management processes and procedures
Review incident data to analyze assigned problems
Analyzes incident and problem tickets for correct prioritization and classification
Investigates problems through to resolution or root cause
Coordinates actions of other as necessary to assist with the analysis and resolution actions for problems and known errors
Assists the Incident manager with preparing reports and metrics pertaining to incident/problem management
Physical demands and work environment:
Work is generally sedentary in nature. The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.
Employees in this position will report to the office 2-3 days per week. Onsite work requirements may change at any time.
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