Provides onsite technical support including network, server maintenance, PC deployment, and unified communications for a mill environment, managing infrastructure projects and local vendors.
Compensation
Salary Range: 79,880 – 94,440 USD
Responsibilities
Installs and supports network equipment with guidance from Network Operations team.
Coordinates or performs New Physical or Virtual Server installation, IOS Upgrades, critical patching, and maintenance.
End-to-end PC support roadmap ownership including ordering, imaging, troubleshooting, and inventory management through Service-Now.
Manage multi-function device and printer fleet.
Installs and supports UC equipment (Voice/Video).
Requirements
College associate’s degree or equivalent experience
The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission critical, working via virtual connectivity.
Compensation
Rate range -$30-$35
Responsibilities
Work in the Command Center of a 24X7 multinational bank holding company
Exercise judicious use of privileged Mainframe access
Adhere to security and operational policies
Use virtual connectivity techniques such as phone, chat, Teams and Zoom
Requirements
Nice to have: Knowledge of IBM Z Mainframe and z/OS
Nice to have: Knowledge of OS/390 Operations
Nice to have: JCL and batch problem diagnostic skills
Nice to have: Knowledge of Data Transfer protocols
Provide a broad range of data engineering functions including data modeling, data quality, data profiling, data acquisition and ingestion, extract transform load (ETL), metadata enrichment and management, data provenance and lineage, and other specialized data management functions.
Compensation
$81,600 - $115,200 CAD
Responsibilities
Perform data analysis and assess data management requirements for a specific Platform or Journey, including complex analysis involving multiple pods or products
Maintain expert knowledge of upstream data, including knowledge provided through data profiling, data quality reporting, and via the production of metadata
Support the acquisition and ingestion of data
Articulate complex, large scale, and high impact technical design and development details to non-technical business partners
Elicit, analyze, and understand business and data requirements to develop complete business solutions, including data models (entity relationship diagrams, dimensional models), ETL and business rules, data life-cycle management, governance, lineage, and metadata
Architect of the 3-year Engineering Program Roadmap, overseeing the lifecycle of software solutions, leading a team of PLM Business Analysts, and managing the engineering tech stack.
Responsibilities
Develop and manage a 3-year Engineering Program Roadmap
Prioritize projects, forecast spend, and create a strategic plan to align technology standards
Own the lifecycle of software solutions including defining budgets, eliciting functional requirements, documenting test plans, and conducting tollgate reviews
Lead and mentor a team of PLM Business Analysts including technical oversight, performance appraisals, and career coaching
Manage high-level incident resolution in ServiceNow and perform root cause analysis
Deploy and maintain the end user computing environment for employees in Europe (mainly London and Basel). Build new hire PCs, mobile devices, resolve cloud-based issues, and mentor junior technicians.
Locations (2)
London, England, United Kingdom
Basel, Basel-Country, Switzerland
Responsibilities
Act as the primary IT contact for all UK based employees supporting all requests from inception to resolution or coordination with another team
Supporting other locations if needed
Work advanced level support tickets
Mentor junior technicians, contractors, and temporary workers